About the Role
The Quality Manager for Fossil Americas Segment is responsible for leading quality execution and continuous improvement across the service value stream. This role drives prevention, problem solving, and process discipline to improve customer experience, reduce cost of poor quality, and strengthen operational performance across field, repairs, parts, and project execution. The successful candidate will partner cross-functionally to embed a culture of quality, ensure effective nonconformance and corrective action management, and drive sustainable improvement using lean and root cause methodologies.
Responsibilities
- Support the quality operating rhythm for the Fossil Americas, including reporting, trend analysis, and action planning for customer experience, nonconformances, cost of poor quality, audits, and corrective actions
- Drive robust nonconformance management, including increased issue capture, effective containment, timely resolution, and closure discipline
- Lead and support root cause analysis and corrective/preventive action processes using methodologies such as 8D, A3, 5 Why, and other structured problem-solving tools
- Partner with operating leaders and cross-functional teams to identify recurring issues, prioritize improvement opportunities, and implement sustainable countermeasures
- Apply lean principles and quality planning & control methods to eliminate waste and improve process capability and operational execution
- Drive continuous improvement across safety, quality, delivery, and cost in support of customer and business outcomes
- Monitor quality trends and risks across field service, repairs, parts, and operations, and escalate systemic issues as needed
- Ensure effective use of quality systems and tools, such as PowerNow Platform for NCR’s and RCA’s
- Support audit readiness, compliance to procedures and standards, and sustainment of process improvements
- Coach teams in quality fundamentals, problem solving, and prevention-based thinking to strengthen a culture of quality
- Support Quality Manager for Industrial Segment as part of Business Operations One Team.
Requirements
- Bachelor’s degree in engineering, quality management, or a related technical discipline from an accredited college or university
- Proven & relevant experience in quality in manufacturing, or field service, or operations, or continuous improvement within power generation, energy, heavy industrial, or a related industry.
- Demonstrated experience leading nonconformance management, root cause analysis, and corrective/preventive action processes
- Experience working cross-functionally in a matrixed environment
- Strong commitment to safety, quality, and compliance
- Ability and willingness to travel domestically approximately 10–30%
Skills
- Lean principles
- Quality planning & control methods
- Root cause analysis
- Corrective/preventive action processes
- 8D
- A3
- 5 Why
- Structured problem-solving tools
- PowerNow Platform
- Analytical skills
- Communication skills
- Presentation skills
- Leadership through influence
- Change management
Location
- Remote
Work Type
- Remote
- Full-time
Experience Level
- Manager
Education Level
- Bachelor's degree
Salary/Compensations
- $93,500.00 - $155,900.00
- Discretionary annual bonus
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Prescription drug coverage
- Access to Health Coach from GE Vernova
- Access to the Employee Assistance Program
- GE Vernova Retirement Savings Plan
- Company matching contributions
- Company retirement contributions
- Access to Fidelity resources
- Financial planning consultants
- Tuition assistance
- Adoption assistance
- Paid parental leave
- Disability benefits
- Life insurance
- 12 paid holidays
- Permissive time off
About the Company
- At GE Vernova, we are united by a single, urgent, and optimistic mission: electrify to thrive and decarbonize. The world needs us to accelerate the transition to more reliable, affordable, and sustainable energy. Together, we have the energy to change the world. Learn more at www.gevernova.com.
Equal Opportunity
- GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
