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About the Role

Wells Fargo is seeking a Senior Manager to lead EMEA Foreign Exchange, Futures Commission Merchant, and International Collateral Management Operations. This role involves leading critical operations functions, focusing on risk management, controls, process improvement, and business growth, while working closely with business partners and global leads to ensure effective, aligned, and scalable processes. The position emphasizes managing high-performing teams, strengthening controls, reducing manual touchpoints, driving automation, and improving client experience.

Responsibilities

Provide leadership and support to EMEA CIB and Lending Operations across Foreign Exchange, FCM and International Collateral Management activities.
Lead and develop a best-in-class operations team that supports business growth objectives while delivering a strong client experience.
Manage operational risk by ensuring processes, procedures and controls are clearly defined, consistently followed and continuously improved.
Build and maintain a motivated, cross-trained and resilient team with appropriate coverage, capability and capacity to support business needs.
Maintain awareness of the regional regulatory landscape and its impact on operational processes, controls and reporting obligations.
Partner with global CIB Operations leaders and cross-functional stakeholders to drive innovation, reduce cost, reduce manual processing and improve operational effectiveness.
Serve as a key point of contact for senior stakeholders across the business, Operations, Operational Risk, Compliance, Legal and Technology.
Support timely and accurate trade confirmation, settlement and post-trade activity originated by sales and trading, escalating issues as appropriate.
Lead transformational change initiatives with clear execution discipline, strong stakeholder engagement and measurable outcomes.

Requirements

Established experience in capital markets, operations or a related financial services environment.
Proven track record of people management or leadership experience.
Strong knowledge of Foreign Exchange products, including spot, forwards, swaps, non-deliverable forwards, options, window forwards, novations, net present value, CLS processes, collateral calls and dispute management.
Knowledge of Futures and Options products and services, including relevant risks, controls and end-to-end trade lifecycle processes.
Understanding of trade capture, affirmation, confirmation, settlement, cancellation, correction, amendment, post-settlement processes, collateral calls and dispute management.
Familiarity with confirmation matching and payment processes and platforms such as FXall, GTSS, Misys, Omgeo/CTM Alert, Bloomberg CMS and CLS Browse.
Experience operating in a global follow-the-sun support model.
Strong understanding of operational risk, market risk and the risk implications of trade modification after settlement.
Ability to raise issues confidently, escalate early and provide constructive challenge independently.
Experience applying escalation policies, control frameworks and governance protocols in a regulated environment.
Proven experience improving processes, automating controls and delivering transformational change.
Ability to influence senior stakeholders, execute strategic initiatives and deliver measurable improvements across complex operations environments.
Ability to identify inefficiencies, streamline business processes and implement sustainable change.
Ability to translate complex technical or operational requirements into clear, actionable requests for information and collaboration.
Ability to incorporate multiple data sources into practical strategies and operating processes.
Ability to positively influence, motivate and lead diverse teams in shift-based, decentralised and geographically dispersed environments.
Ability to lead strategic initiatives, collaborate across a large organisation and manage competing priorities.
Ability to work effectively across organisational levels where flexibility, collaboration and adaptability are essential.

Skills

Foreign Exchange products
Futures and Options products
Trade lifecycle processes
Confirmation matching
Payment processes
Operational risk management
Market risk management
Process improvement
Automation
Stakeholder management
Team leadership
Cross-functional collaboration

Location

EMEA

Work Type

Full-time

Experience Level

Senior Manager
People management or leadership experience

About the Company

Wells Fargo is a financial services company that values integrity, accountability, and innovation.
Employees support a focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture.
There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities.