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About the Role

Property Administrative Specialists support vital hotel functions across departments, including Guest Services, Engineering, and Food & Beverage. They provide administrative support, serve as a point of contact for clients and vendors, and act as a liaison between the Sales Office and clients throughout the event process. Their role is critical to ensuring smooth hotel operations.

Responsibilities

• Provide administrative support, including document preparation using word processing, spreadsheet, database, or presentation software.
• Serve as the point of contact for clients and vendors.
• Act as the liaison between the Sales Office and clients throughout the event process (pre-event, event, post-event).
• Create a safe workplace.
• Follow company policies and procedures.
• Uphold quality standards.
• Ensure professional uniform, personal appearance, and communications.
• Develop and maintain positive working relationships with other employees and departments.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Report accidents, injuries, and unsafe work conditions to manager.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Stand, sit, or walk for an extended period of time.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by Supervisors.

Requirements

• Ability to create a safe workplace.
• Adherence to company policies and procedures.
• Upholding quality standards.
• Professionalism in uniform, personal appearance, and communications.
• Ability to develop and maintain positive working relationships.
• Team support to reach common goals.
• Appropriate response to employee concerns.
• Reporting of accidents, injuries, and unsafe work conditions.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Ability to stand, sit, or walk for an extended period of time.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Skills

• Word processing software
• Spreadsheet software
• Database software
• Presentation software

Location

• Toronto

Work Type

• Full-time

About the Company

• At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.
• Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
• Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
• The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next.
• It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.
• In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
• Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Equal Opportunity

• Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
• We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
• We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
• The Ritz-Carlton Toronto takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act).
• We are happy to provide accommodations to job applicants needing assistance.
• If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request.
• Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.