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About the Role

Manage key retail accounts and oversee the end-to-end execution of digital, marketing, and advertising projects. The ideal candidate will have strong project management and account management experience, deep knowledge of digital production workflows, and the ability to lead cross-functional teams in a fast-paced environment.

Responsibilities

• Serve as a primary point of contact for clients, building and maintaining strong relationships to ensure satisfaction and long-term retention.
• Collaborate with clients to define project requirements, goals, deliverables, and translate them into actionable project plans.
• Manage end-to-end digital production workflows from kickoff to delivery, ensuring alignment across creative, design, development, and production teams.
• Lead cross-functional teams including creative, design, copywriting, production, resourcing, trafficking, and development—to ensure seamless execution of deliverables.
• Handle multiple projects simultaneously with varying timelines, priorities, and expectations, maintaining clarity and control throughout.
• Manage project timelines, budgets, resources, and scopes, ensuring projects are delivered on time and within budget.
• Flag risks early, proactively problem-solve, and keep production running smoothly through shifting priorities.
• Oversee production of digital assets, including animations, standard banners, digital/DCO banners, and other format-specific deliverables.
• Communicate project status, milestones, roadblocks, and insights to internal and external stakeholders with transparency and consistency.
• Conduct post-project reviews and identify opportunities for process and workflow improvements.

Requirements

• Bachelor’s degree in marketing, advertising, business administration, or a related field.
• 3-4 years of experience in project management or a similar role within the advertising or marketing industry, preferably with retail clients.
• Strong experience managing digital projects across channels such as social, display, and web.
• Hands-on experience with project management tools such as Jira, Smartsheet, or similar.
• Demonstrated ability to manage high-profile accounts and deliver complex, multi-phase projects on time and within scope.
• Strong understanding of digital asset formats, including static, HTML5, animations, and dynamic/DCO banners.
• Highly organized with exceptional attention to detail and the ability to prioritize multiple concurrent projects.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across creative, technical, and production teams.
• Thrives in a fast-paced environment and adapts well to shifting timelines and expectations.
• Flexibility to travel occasionally for client meetings or industry events.

Skills

• Project Management
• Account Management
• Digital Production Workflows
• Jira
• Smartsheet
• Flexitive (bonus)
• Digital Asset Formats
• Communication
• Interpersonal Skills
• Collaboration

Location

• Canada
• US

Work Type

• Full-time

Experience Level

• 3-4 years

Education Level

• Bachelor’s degree in marketing, advertising, business administration, or a related field.

Salary/Compensations

• $70,000-$75,000 CAD per year

About the Company

• The Pub is a full-service production offering with 450+ subject matter experts spanning Digital, Video and Print production.
• We work with some of the biggest brands in Canada & the US on projects ranging from anthem TV spots to social content to (literally) billions of emails and digital assets shot, designed, developed and deployed by our team.
• No matter the channel, we seek to create experiences and content that leaves a long-lasting impact.
• We aim to save clients time and money while delivering high-quality products.

Equal Opportunity

• Publicis Canada is committed to building a diverse workforce representative of our community.
• We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
• If you require a specific accommodation please contact Human Resources.