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About the Role

The Program Associate (PA) provides administrative and operational support for the STARS Housing Programs by placing Work Orders, ordering furniture, scheduling and receiving deliveries. The Program Associate orders program and office supplies and performs data entry and administrative tasks.

Responsibilities

• Maintain organized furniture inventory and program and office supply counts by developing an inventory and supply monitoring system that includes tracking of supplies and purchases.
• Effectively and efficiently track rent collections to identify any payments that are not being made are being made incorrect amounts.
• Order furniture and supplies from qualified vendors in accordance with Housing Works’ Procurement Policy.
• Track and report rent collections, identifying and escalating missing, late, or incorrect payments.
• Track and monitor Con Edison utility payments, maintain accurate payment records, and collaborate with Finance and Program staff to ensure invoices are processed timely, payments are made consistently, and outstanding issues are resolved promptly.
• Maintain organization and accountability of apartment keys, including staff key sign-out logs.
• Order, distribute, and track staff and client Omny Cards.
• Collect, organize, and upload documentation for incoming clients.
• Assist with the collection, organization, and maintenance of documentation required for contract monitoring, audits, and regulatory compliance.
• Record meeting attendance and prepare meeting minutes for staff and community meetings.
• Maintain organized electronic and physical filing systems.
• Assist with data entry, data management, and program reporting.
• Oversee the retention, archiving, off-site storage, and secure disposal of client charts in compliance with program contracts, agency policies, and regulatory requirements.
• Communicate with the clinical staff on resident behavior as well as the care of those on the fragile list.
• Order and maintain pantry.
• Perform other administrative and operational duties as assigned.
• Enthusiastically participate in advocacy and direct actions to end the twin crises of homelessness and HIV/AIDS.

Requirements

• High School Degree or GED.
• Three (3) or more years of related experience working with low-income and marginalized communities, as well as individuals with multiple chronic medical and/or behavioral health conditions.

Experience Level

• commensurate with experience

Education Level

• High School Degree or GED
• Bachelor's Degree, preferred

Salary/Compensations

• $19/hr - $22/hr

Benefits

• Three comprehensive healthcare plans to choose from.
• Housing Works covers most of the healthcare plan cost.
• Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year.
• Educational benefit available for tuition loan reimbursement, tuition costs, and text books.

About the Company

• Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy.
• Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program.
• Other services include Health Home care management, behavioral health, and syringe exchange programs.
• A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho.
• Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.

Equal Opportunity

• Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
• Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
• This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.