Assistant Customer Service Team Lead - House Calls 200 Pharmacy Glens Falls, NY at Northeast Grocery | City of Glens Falls, NY, United States | Rezi

Assistant Customer Service Team Lead - House Calls 200 Pharmacy Glens Falls, NY at Northeast Grocery

Assistant Customer Service Team Lead - House Calls 200 Pharmacy Glens Falls, NY

Northeast Grocery · City of Glens Falls, NY, United States

1 weeks ago

Assistant Customer Service Team Lead - House Calls 200 Pharmacy Glens Falls, NY

Northeast Grocery · City of Glens Falls, NY, United States

10 days ago
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About the Role

Consistently work within company 5S efficiency standards to provide fast, friendly and efficient customer service. Ensure all associates use proper telephone etiquette, smile, make eye contact, and thank customers. Responsible for accurate processing of transactions, payroll, and maintaining office equipment and supplies.

Responsibilities

  • Provide fast, friendly, and efficient customer service.
  • Ensure associates use proper telephone etiquette.
  • Ensure associates smile, make eye contact, and thank customers.
  • Complete daily/weekly cash and sales.
  • Schedule, train, and supervise office clerks.
  • Check outdates and ensure completion of cycle counts.
  • Maintain cashier control reports and security.
  • Count and record all monies from cashiers.
  • Record and process bank deposits.
  • Maintain a secure environment for cash controls.
  • Enforce company policy and procedures with associates.
  • Accurately process all applicable transactions.
  • Complete payroll every Monday.
  • Log all invoices.
  • Create schedules for teammates.
  • Ensure Will Call area is compliant.
  • Maintain all office equipment and supply orders.
  • Ensure office equipment and work areas are kept clean and sanitized.
  • Maintain a neat, clean, and organized workstation according to 5S standards.
  • Maintain detailed and accurate records for audit information.
  • Accurately record and handle all company funds.
  • Ensure adequate supply of miscellaneous items at the service desk.
  • Act as a cashier/courtesy clerk/etc. as business necessitates.
  • Act as a support teammate for data entry, product dispensing, ordering OTC, recalls, and shipping prescriptions.
  • Perform other related duties as assigned by management.
  • Adhere to all company policies and procedures.

Requirements

  • Must be at least 18 years of age.
  • Satisfactory Performance Reviews.
  • Strong organizational skills.
  • Ability to multitask.
  • Ability to manage others.
  • Demonstrate follow-through to achieve desired results and objectives.
  • Strong communication skills.
  • Basic literacy.
  • Basic computer skills.

Experience Level

  • 1-3 years related experience

Education Level

  • High School Diploma or equivalent

Salary/Compensations

  • $18.00- $25.50

About the Company

  • Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.
  • Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.