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About the Role
This role is for a Manager In Training who will lead from the front, own the guest experience, develop the team, and run the business. You will cover the deck when the Store Manager is out and model elite standards on every shift.
Responsibilities
- Open and close the shop
- Set the daily game plan
- Keep the shop safe, clean, and efficient
- Greet, advise, build estimates, explain work clearly, and close sales
- Act as a liaison between technicians and customers
- Coach advisors and technicians
- Reinforce processes and celebrate wins
- Address performance gaps
- Manage inventory and ordering
- Handle cash and operate the POS system
- Manage scheduling
- Track KPIs
- Ensure compliance with OSHA/EHS regulations
- Cover for the Store Manager when they are out
Requirements
- At least 1-3 years of experience in automotive service management or retail repair leadership
- Strong background in service sales (tires, brakes, maintenance, or mechanical)
- Proven ability to lead a team in a high-volume, fast-paced environment
- Excellent communication and problem-solving skills
- Valid driver's license
- Ability to lift 70 lbs
- A self-starter who thrives on results, accountability, and growth
- Open availability, including weekends
Skills
- Service sales
- Team leadership
- Communication
- Problem-solving
Work Type
- Full-time
Experience Level
- 1-3 years
Salary/Compensations
- Competitive hourly rate + commission and overtime opportunities
Benefits
- Paid vacation and holidays
- Medical, dental, vision, life, and supplemental insurances
- 401(k) with company match
- Employee discounts
- Referral bonuses
- ASE reimbursement
- Genuine career growth opportunities
About the Company
- For 50+ years, Big Brand has been the trusted name in tires and auto repair.
- Now in over 10 states and growing fast.
- Committed to delivering world-class service to customers.
- Dedicated to being the employer-of-choice by providing endless opportunities for career growth.
Equal Opportunity
- Big Brand Tire & Service is an Equal Opportunity Employer.
- We celebrate diversity and are committed to a respectful, inclusive workplace.