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About the Role

The Air Export Specialist is responsible for facilitating the movement of products, equipment, and materials out of the country via air freight. This position ensures air freight compliance with organizational policy, procedure, and relevant laws, while providing customer service, performing bookings, offering rates, producing documents, and resolving issues.

Responsibilities

• Prepare and coordinate necessary documentation for air export activities.
• Coordinate cargo pick up and transfer, monitoring status.
• Communicate with export authorities, customers, and suppliers.
• Manage and update carrier and vendor rates, obtaining spot rates when necessary.
• Communicate with overseas agents and clients regarding pre-alerts, rate requests, and shipment status.
• Track shipments and update customers and agents on status.
• Create and maintain customer files.
• Provide customer invoicing and payable approval.
• Audit files for accuracy and completion.
• Interact with coworkers professionally and courteously.
• Complete US Customs AES filings.
• Manage JAS operational and customer KPIs.
• Assist other departments as needed.

Requirements

• Excellent written and verbal communication skills.
• Excellent organizational skills.
• Strong computer skills including Microsoft Office Suite.
• Detail-oriented.
• Able to multitask and meet deadlines.
• Self-motivated.
• Able to work in a team and independently.
• Knowledge of all customs laws, practices, and procedures.
• Able to perform duties without posing a direct threat to the health or safety of self or others.
• Able to interact positively and effectively with coworkers, subordinates, and supervisors.
• Geographical knowledge is preferred.
• Cargowise experience is a plus.
• Bilingual is preferred.
• Experience in the freight forwarding industry is a plus.
• Knowledge of US Exports Compliance is preferred.
• Must not have been convicted of a felony without written approval from the Assistant Commissioner.

Skills

• Air Exports
• Customer Service
• Bookings
• Rate Quotation
• Document Production
• Problem Resolution
• Microsoft Office Suite
• US Customs AES Filings
• KPI Management

Location

• Internal office environment

Work Type

• Full-time
• Onsite

Experience Level

• 2-5 years experience handling Air Exports shipments or a combination of education and expertise

Education Level

• High School Diploma or GED

Salary/Compensations

• $25-30/HR

About the Company

• JAS is an international, non-asset-based supply chain services and solutions company.
• Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.
• JAS Forwarding (USA), Inc. is a customs broker, governed by federal regulation.

Equal Opportunity

• As an equal opportunity employer, we comply with the California pay transparency law.
• We will not discriminate against any applicant or employee based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other applicable legally protected basis.
• JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
• Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.