About the Role
This role offers a unique opportunity to contribute to Sun Life's ambition of becoming one of the best insurance and asset management companies in the world by helping shape a best-in-class global Internal Audit function. The Internal Audit Professional Practice group leads the development of methodology, enables effective use of audit tools and technology, and delivers programs across quality assurance, reporting, training, and operational effectiveness for the Audit Department worldwide. Reporting to the AVP, Internal Audit - Professional Practice & Enterprise Initiatives, the Director will lead a team responsible for advancing global audit tools and technology, strengthening reporting and data capabilities, and enhancing Internal Audit operations across the enterprise. The role will work closely with other Directors in Professional Practice to deliver the group’s mandate, influence global priorities, and drive consistent execution across Internal Audit. The role provides a unique opportunity to interact with senior Internal Audit leaders and further enhance skills essential to audit leadership, transformation, and stakeholder management.
Responsibilities
- Lead implementation, enhancement, and ongoing support of audit workflow and GRC technology, ensuring solutions meet the needs of global audit teams.
- Promote a digital and continuous improvement mindset by assessing current processes and recommending automation, analytics, and AI-enabled audit practices.
- Play an active role in advancing responsible Gen AI capabilities and adoption within Internal Audit.
- Oversee project plans, monitor progress, and manage risks and dependencies to support on-time, on-budget implementation.
- Manage communications, stakeholder engagement, and relationships across Internal Audit and partner teams to enable smooth delivery and adoption.
- Build strong partnerships with Second Line and other stakeholders to align solutions, data, and reporting needs where appropriate.
- Oversee training, change management, and user adoption activities to build capability across global audit teams.
- Manage preparation of the quarterly Audit Committee report and periodic management reporting, ensuring accuracy, quality, timeliness, and clear executive-level messaging.
- Design and deliver reporting, dashboards, and insights for senior management, regulatory, external, and internal stakeholder needs.
- Lead and execute a data quality program to improve reliability, consistency, and confidence in Internal Audit reporting.
- Lead change management within Internal Audit, helping teams adopt new ways of working and achieve higher levels of performance.
- Participate in Professional Practice programs, audit transformation, and strategic initiatives, including collaboration with teams across North America and Asia.
- Maintain current knowledge of internal audit standards, methodology, technology trends, and best practices in financial services.
Requirements
- 8–10 years of progressive audit, risk, or related financial services experience is required; insurance industry experience would be considered an asset.
- Experience with audit technology, data analytics, dashboards, automation is required.
- Strong technical knowledge of Internal Audit concepts, methodology, standards, and quality expectations, including experience conducting internal audits.
- Ability to understand complex business processes, assess risks, and identify key controls and reporting implications.
- Flexible, creative thinker with a continuous improvement mindset and comfort working with ambiguity.
- Strong people leadership skills, with the ability to coach, develop, and motivate a team.
- Strong change management skills and ability to lead through transformation, competing priorities, and ongoing change.
- Proven staff management and development skills.
- Very strong verbal and written communication skills, including the ability to prepare clear, concise materials for senior leaders and governance forums.
- Ability to build trusted relationships, work effectively across global teams, and influence outcomes with senior stakeholders.
- Experience with AI-enabled solutions would be considered an asset.
Skills
- Audit technology
- Data analytics
- Dashboards
- Automation
- Internal Audit concepts
- Methodology
- Standards
- Quality expectations
- Risk assessment
- Control identification
- Reporting implications
- People leadership
- Coaching
- Team development
- Change management
- Staff management
- Verbal communication
- Written communication
- Relationship building
- Stakeholder influence
- AI-enabled solutions
Location
- Toronto One York
Work Type
- Hybrid
Experience Level
- 8-10 years
Salary/Compensations
- 110,000 - 180,000
Benefits
- 20 vacation days per year
- Flexible Benefits from the day you join
- Pension Plan participation starts immediately
- Sun Life automatic and matching contributions
- Opportunity to move along a variety of career paths
- Amazing networking potential
- Flexible hybrid work model
About the Company
- At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives.
- Our values shape how we work: caring, authentic, bold, inspiring, and impactful.
- We're honoured to be recognized as a 2026 Best Workplace in Canada by Great Place to Work® Canada.
Equal Opportunity
- Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
- Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.
- We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.
- We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.
