About the Role
The RV Service Technician performs maintenance, repairs, and installations on company and customer vehicles with a focus on quality, efficiency, safety, and cleanliness. Alpin Haus is a rapidly growing industry leader that believes in and delivers a family-first culture, treasuring teammates and customer relationships. We will train and embark you on a rewarding life-long RV Service Technician career.
Responsibilities
- Receive job priorities from Service Advisor or Foreman
- Test, diagnose, and make repairs to RVs using diagnostic tools, and according to manufacturer’s instructions and mechanical knowledge and skills
- Install equipment and accessories onto RVs and test for proper function; provide instructions to the customer on proper use and care
- Review and update work orders using the computer system to document cause and correction, and diagnosis/repair action steps performed
- Safely transport vehicles to and from repair areas
- Assist the parts and warranty teams by expeditiously providing required information to quote/source parts and submit warranty claims
- Perform live demonstration of RV system functionality for new/used RVs sold
- Perform light indoor shop maintenance
- Perform housekeeping in the service shop, such as sweeping and general cleaning, throughout the workday
- Record and report description of any external damage discovered to vehicles
Requirements
- High school diploma
- Experience using basic hand and power tools
- HVAC, building trades, automotive or mechanical experience
- Possesses, or able to procure, RV1 certification within first year of employment
- Ability to follow safety instructions and promote a safe working environment
- Ability to read technical diagrams or blueprints
- Customer friendly, observant and well organized
- Ability to work in a collaborative team, in a fast-paced environment
- Experience in following verbal and written guidelines to perform job functions
- Ability to lift up to 50 pounds occasionally, and up to 20 pounds frequently, to move objects
- Exposure to some inside and outside adverse environmental conditions, such as fumes, dust, oils and lubricating fluids, mechanical moving parts, moving vehicles, fluctuating weather conditions, and occasional hazardous chemicals or materials
Skills
- Carpentry
- Plumbing
- HVAC
- Manufacturing
- RV maintenance
- RV repairs
- RV installations
- Diagnostic tools
- Mechanical knowledge
Location
- Onsite
Work Type
- Full-time
- Some weekend work
Experience Level
- Entry-level (with training)
- Experienced (based on prior experience and skills/certifications)
Education Level
- High school diploma
- RVTI Level 1 Certification
Salary/Compensations
- $18.00-$25.00/hour (plus Overtime eligibility)
- Up to $10k+ annually bonus incentive (based on individual production)
- Up to $40/hour plus Overtime eligibility and additional bonus incentive opportunities
Benefits
- Paid Training & Certifications (100% company-paid)
- Bonus incentive program eligibility
- Overtime eligibility
- Employee recognition awards
- Employee appreciation events
About the Company
- Family-owned company with over 60 years in business.
- Strong community presence and long-tenured employees.
- Voted one of the Best Places to Work in New York multiple years running.
- Vision: Bringing family and friends together to have fun and create memories.
Equal Opportunity
- All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
