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About the Role

Under the direction of the Deputy Registrar, Systems, Planning and Reporting, the Functional Analyst designs and implements new business processes and technologies within the Office of the Registrar (RO). The incumbent gathers business requirements through interviews with key stakeholders to provide options for solutions and communicates any systems limitations.

Responsibilities

• Serves as a member of the project team responsible for implementing new business technologies and processes in the Registrar's Office.
• May work collaboratively with the team on a project or be assigned the role of project coordinator.
• Oversees ongoing maintenance and quality assurance for systems within the RO, including Web Registration Applications, Millennium Fast Student Grade Entry and Reporting Application, Banner Student Aid, and Degree Works.
• Problem-solves complex issues for RO system users in Admissions, Registration and Records, academic divisions, and other business units.
• Leads training for RO systems and business processes.
• Performs other duties as assigned.

Requirements

• Three-year diploma, degree, or equivalent from a recognized post-secondary institute in Business Administration or Information Systems with a focus on project management.
• Completion of a Business Analyst course is required.
• Minimum of five (5) years’ progressive experience with post-secondary education information systems.
• Demonstrated understanding of Registrar’s Office principles such as curriculum, scheduling, registration, student records and student finances.
• Experience analyzing complex business and technical needs and solutions.
• Teaching/training experience.
• Able to travel between campuses to conduct training sessions or attend meetings or attend other colleges to attend meetings.

Skills

• Advanced technical skills, including demonstrated proficiency working with student information systems (preferably Banner) and related curriculum, records and scheduling software.
• Exceptional analytical and conceptual thinking skills.
• Demonstrated ability to influence stakeholders and work closely to determine acceptable solutions.
• Ability to work under pressure, meet deadlines, and work on multiple tasks simultaneously.
• Ability to work independently.
• Excellent communication, collaboration, teamwork, and interpersonal skills at a professional level.
• Demonstrated commitment to uphold the polytechnic’s priorities on equity, diversity, inclusion and Indigenization (EDII).

Location

• 160 Kendal Avenue

Work Type

• Hybrid
• Full-Time Support

Experience Level

• Minimum of five (5) years’ progressive experience with post-secondary education information systems

Education Level

• Three-year diploma, degree, or equivalent from a recognized post-secondary institute in Business Administration or Information Systems with a focus on project management.
• Completion of a Business Analyst course is required.

Salary/Compensations

• Payband J, $43.61 per hour

Benefits

• Competitive pension plan
• Generous holiday and vacation time
• Tuition assistance program
• Discounted rates for employees taking Continuing Education courses

About the Company

• George Brown Polytechnic prides itself on educating students through real-world learning, in the heart of Toronto.
• Our faculty and employees make this vision a reality, and we support them by making George Brown a great place to work.
• See why we are consistently ranked as one of GTA’s top employers.
• George Brown Polytechnic offers hybrid work opportunities, a competitive pension plan, generous holiday and vacation time, a tuition assistance program, discounted rates for employees taking Continuing Education courses, and an equitable work environment where everyone matters.

Equal Opportunity

• George Brown Polytechnic is committed to creating and sustaining an equitable and inclusive learning and working environment.
• We encourage and actively seek applications from Indigenous, Black, racialized people, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities.
• George Brown Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).
• Candidates who require accommodation in the hiring process may contact TalentAcquisition@georgebrown.ca confidentially.