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About the Role

itD is seeking a Senior Software Quality Assurance Engineer to ensure the quality, reliability, and performance of cloud-based software solutions supporting highly regulated production environments. The ideal candidate will bring deep expertise in software quality assurance, test automation, and cloud infrastructure, with a proven track record of delivering scalable, high-quality software through automated testing and cross-functional collaboration.

Responsibilities

Develop and execute automated test solutions to validate the quality, reliability, and performance of cloud-based applications.
Troubleshoot complex software defects using debugging tools, simulations, and custom automation scripts to identify root causes and drive resolution.
Collaborate with software engineering, DevOps, and cross-functional teams to ensure quality throughout the software development lifecycle.
Create and maintain technical documentation, installation guides, test plans, and training materials to support system deployments.
Serve as a technical point of contact for issue investigation, providing timely communication and resolution updates to internal stakeholders.
Maintain detailed documentation of software defects, test results, customer requirements, and system interactions.
Participate in a 24x7 on-call rotation to support production environments and respond to critical incidents when required.
Attend regular internal practice community meetings.
Collaborate with your itD practice team on industry thought leadership.
Complete client case studies and learning material (blogs, media material).
Build out material to contribute to the Digital Transformation practice.
Attend internal itD networking events (in person and virtual).
Work with leadership on career fast-track opportunities.

Requirements

Minimum of 7 years of professional experience in Software Quality Assurance.
Minimum of 2 years of experience developing automated test solutions using Python, Go, or similar programming languages.
Minimum of 2 years of hands-on experience with Amazon Web Services (AWS), including Elastic Kubernetes Service (EKS), Apache Spark, and AWS Lambda.
Experience troubleshooting complex software issues using debugging tools, automation, and scripting.
Strong understanding of software testing methodologies and quality assurance best practices.
Must be a U.S. citizen currently residing within the contiguous 48 United States to support regulated cloud environments.
Ability to participate in a 24x7 on-call rotation for production incident support.
Experience working in regulated cloud environments, including AWS GovCloud and FedRAMP-compliant systems.
Experience with Docker, Apache Kafka, and other open-source technologies.
Experience with Jira-Xray or similar test management platforms.
Knowledge of Test Driven Development (TDD), Continuous Integration (CI), and Continuous Delivery (CD) practices.
Experience working within Agile/Scrum software development environments.
Background in security software quality assurance, including web or email security solutions.
Excellent communication, documentation, and cross-functional collaboration skills.

Skills

Software Quality Assurance
Test Automation
Cloud Infrastructure
Python
Go
Amazon Web Services (AWS)
Elastic Kubernetes Service (EKS)
Apache Spark
AWS Lambda
Debugging tools
Automation scripting
Software testing methodologies
Quality assurance best practices
Docker
Apache Kafka
Jira-Xray
Test Driven Development (TDD)
Continuous Integration (CI)
Continuous Delivery (CD)
Agile/Scrum
Security software quality assurance
Web security solutions
Email security solutions
Communication skills
Documentation skills
Cross-functional collaboration skills

Location

Remote within the United States

Work Type

Remote
Full-time

Experience Level

Senior
7 years of professional experience in Software Quality Assurance
2 years of experience developing automated test solutions
2 years of hands-on experience with Amazon Web Services (AWS)

Education Level

Bachelor's degree in Computer Science, Computer Engineering, or a related technical field

Benefits

Comprehensive medical benefits
401k plan
Paid holidays
Medical insurance
Dental insurance
Vision insurance
Life insurance
401K + matching
Networking & career learning and development programs

About the Company

itD is part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results.
Our structure rejects any strong hierarchy, empowering us to deliver excellent results.
We are a woman- and minority-led firm.
Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers.
This permeates down to how we approach every interaction, on every project, for every client.
You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints.
Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter.
You will experience working with Fortune 500 companies and high-performance teams across numerous industries.
We are growing and we want to see you grow!
Visit https://itdtech.com/careers to learn more about what working at itD can mean for you.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
itD is committed to working with and providing reasonable accommodation to individuals with disabilities.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information.