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About the Role

Receive shipments, accurately maintain inventory records, and manage stockroom and off-site locations. Assist the sales team in replenishing the sales floor during busy periods.

Responsibilities

• Exemplify the highest level of customer service standards to internal and external customers
• Scan shipment as delivered
• Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor
• Provide feedback to supervisor regarding inventory levels and damages
• Organize stockroom by department and categories and stock merchandise on appropriate shelves or in offsite locations
• Adjust stocking procedures to ensure aisles and exits are clear
• Ensure that merchandise is safely stored, properly ticketed packaged and logged, and easily located for replenishment
• Pack and log merchandise as required for customer deliveries
• Transport merchandise to and from remote stockroom locations and maintain accurate inventory records
• Ensure that the stockroom is clean, swept, with garbage removed and supplies organized
• May assist on sales floor during peak times and as assigned
• Complete tasks listed on daily agenda or as assigned (i.e., maintenance of store, lighting, cleaning)
• Comply with all company policies and procedures
• Ensure all appropriate stockroom procedures are followed to minimize loss to the company

Requirements

• Love to keep things organized & have an unmatched attention to detail to accurately maintain inventory records
• Passionate about the delivering the highest level of customer service standards to internal & external customers
• Ultimate team player, eager to jump in & help your colleagues to get the job done
• Curious & creative, striving for ways to simplify processes & procedures to streamline work
• Proven success achieving results both independently & through teamwork
• Hands-on teammate, who takes a proactive approach to all tasks
• Effective time management skill to execute multiple tasks simultaneously
• Ability to be mobile in the stockroom or on sales floor for extended periods of time
• Proven ability to operate and read scanning equipment for extended periods
• Ability to lift and carry medium-to-large items, weighing up to 100 lbs., utilizing appropriate equipment and safety techniques
• Full time associates are expected to have open availability to meet the needs of the business.
• Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday).
• For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required.
• Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
• Ability to be mobile on the sales floor for extended periods of time
• Ability to operate POS system
• Ability to lift and mobilize medium to large items, up to 75 pounds, utilizing appropriate equipment and safety techniques

Skills

• Customer service
• Inventory management
• Stocking
• Organization
• Time management
• Scanning equipment operation
• POS system operation

Work Type

• Full-time
• Part-Time Flex

Experience Level

• 1-2 years customer service experience preferred
• Stockroom (or related work) experience preferred

Education Level

• High school diploma or equivalent preferred

Benefits

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

About the Company

• Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States.
• Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow.
• These brands are among the best known and most respected in the industry.
• We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces.
• We've seen some big changes since our first brick-and-mortar store opened more than half a century ago.
• What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate.
• Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

Equal Opportunity

• Williams-Sonoma, Inc. is an Equal Opportunity Employer.
• Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.