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About the Role

As an Assistant Store Manager, you will assist the Store Manager in daily store operations, ensuring peak performance across all areas. You will share responsibility for legal compliance, company policies, cleaning, and adherence to standards. You are expected to oversee store operations and lead team members in the Store Manager's absence, ensuring efficient workflows, excellent guest experiences, and high-quality products. Success hinges on following all in-store operational requirements to deliver best-in-class guest experiences and foster customer loyalty.

Responsibilities

Support the Store Manager in leading team members in alignment with company principles.
Provide guidance and support to team members to ensure a positive and high-performing store culture.
Demonstrate leadership integrity by aligning actions, decisions, and behaviors with company principles.
Support the Store Manager in developing and motivating team members through ongoing coaching and in-store training.
Support initiatives that maintain and improve the store’s employee engagement levels.
Encourage open communication and contribute to a collaborative team environment.
Champion a guest-first mindset in all store activities.
Build and maintain strong guest relationships within the local community.
Contribute to increasing overall guest satisfaction and loyalty.
Help maintain a safe, secure, and healthy work environment.
Enforce hygiene, cleaning, health, and safety standards in accordance with company guidelines.
Ensure brand standards and local regulatory requirements are consistently upheld.
Assist in stock handling processes, including inventory counts and ordering.
Support inventory optimization to ensure cost of goods sold (COGS) remains within defined monthly targets.
Support initiatives to drive sales growth and optimize store profitability.
Assist in achieving company-defined financial and non-financial KPIs.
Monitor performance metrics and escalate opportunities or risks to the Store Manager as needed.

Requirements

At least 1 year of experience in a leadership position with responsibility for team supervision, daily operations, and opening/closing procedures.
Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture.
Demonstrates a strong ambition to grow into a people-focused leader and build a long-term career in management.

Skills

Leadership
Team Supervision
Daily Operations Management
Opening/Closing Procedures
Interpersonal Skills
Communication Skills
Conflict Resolution
Team Collaboration
Guest Experience Management
Operational Excellence
Compliance Enforcement
Stock Handling
Inventory Management
Sales Growth Initiatives
Profitability Optimization
Performance Monitoring

Location

Onsite

Work Type

Full-time

Experience Level

1+ year leadership experience

Salary/Compensations

$22.25 hourly + tips

Benefits

Exclusive employee discounts and special offers
Competitive medical, dental, and vision insurance plans
401(k) program
Paid vacation, sick leave, and holidays
Structured leadership training
Educational support
Development programs

About the Company

JOE & THE JUICE is a people-centric food and beverage company built around culture.
We believe in four virtues: Positive Attitude, Inclusion, Social Ties, and Growth.
We offer a clear career path and opportunities for growth within the company.
Our vision is to become the first truly global people-centric food & beverage brand.
We strive to create a culture based on company virtues and operational excellence.
Our unique company culture is the backbone of our company’s success.
JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002.
We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches.
We invest heavily in internal development through our Moneyball career system.
We continue to evolve our people-centric and sustainability agenda.

Equal Opportunity

Joe & the Juice is proud to be an equal opportunity employer.
We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills.
We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background.