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About the Role
Provide critical crisis intervention, protective services, and social casework for older adults who are mentally or physically impaired, abused, or neglected. This role operates on both a voluntary and involuntary basis, requiring professional judgment and a commitment to elder justice.
Responsibilities
- Conduct preliminary screenings and triage for emergency interventions; provide immediate information and referral services to clients and families.
- Perform in-home and in-office assessments of social and emotional needs using standardized instruments.
- Develop written case plans including individual/family counseling, benefit screening, and arrangement of services.
- Evaluate clients' capacity to manage their affairs; assist in securing financial management or guardianship to prevent elder abuse and financial exploitation.
- Conduct ongoing in-home visits to monitor risk, evaluate functioning, and revise case plans in real-time.
- Participate in a rotating on-call schedule (evenings/weekends/holidays). Respond to crisis situations requiring emergency medical or court-ordered actions.
- Complete required case records, reports, and statistics within mandated timeframes utilizing specialized software.
Requirements
- Graduate of an accredited college or university with a BSW or BA/BS (Psychology or Gerontology preferred).
- Computer literacy and the ability to maintain meticulous records.
- Proficiency in English required; knowledge of Yiddish, Russian, Spanish, or Patois is helpful.
- Ability to travel to clients’ homes using mass transit and navigate physical barriers (stairs, etc.) in residences.
- Ability to understand and appreciate the roles of race, religion, ethnicity, and sexual orientation in serving a diverse client base.
Skills
- Crisis intervention
- Social casework
- Case planning
- Documentation
- Computer literacy
- Yiddish
- Russian
- Spanish
- Patois
Location
- NYC
Work Type
- Hybrid
- Full-time
Experience Level
- Entry-level
Education Level
- BSW
- BA/BS
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Employee Wellness Programs
- EAP
- 403(b) plan with Roth option
- Employer-funded pension
- Four weeks of vacation
- Holidays
- Floating holidays
- Sick days
- Flexible hybrid work environment
- Ongoing professional development opportunities
About the Company
- JASA is one of NYC’s largest and most trusted nonprofits serving older adults.
- Our dedicated professionals help improve the lives of thousands of seniors through impactful, mission-driven work.
Equal Opportunity
- JASA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected classification under federal, state, or local law.