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About the Role

The Family Support Counselor provides family-centered mental health counseling, crisis intervention, and care coordination for youth and their families. Working within a multidisciplinary team, this role delivers trauma-informed, culturally responsive services in homes, schools, and community settings to help families build stability and strengthen relationships.

Responsibilities

• Provide counseling and case management services for enrolled youth and their families
• Connect clients and families to natural supports and community-based resources
• Deliver crisis intervention and mental health services in homes, schools, and community locations
• Participate in treatment reviews, staff meetings, and Individualized Education Program (IEP) meetings
• Complete mental health notes, service tracking, and required documentation
• Assist with planning and transportation for school, therapy, and court appointments
• Participate in scheduled emergency on-call rotations
• Utilize crisis communication and de-escalation techniques, including physical management when necessary

Requirements

• Bachelor’s degree, or Associate degree with 1 year of applicable experience, or High School Diploma/GED with 2 years of applicable experience
• Valid driver's license, clean driving record, and own vehicle
• At least 21 years of age
• Ability to obtain TB test and fingerprinting clearance
• Compliance with state/federal licensing or certification requirements

Skills

• Mental health counseling
• Case management
• Crisis intervention
• Trauma-informed care
• Culturally responsive service delivery
• Crisis communication
• De-escalation techniques

Location

• San Francisco, California

Work Type

• Full-time
• Hybrid

Experience Level

• Experience working with children/youth and families with complex needs preferred
• Experience implementing family-focused services preferred

Education Level

• Bachelor’s degree
• Associate degree
• High School Diploma/GED

Salary/Compensations

• $27.01 - $29.51 per hour
• Additional compensation for bilingual proficiency
• Salary increases annually

Benefits

• Mileage reimbursement
• Stipends for emergency on-call shifts
• Medical, dental, vision, chiropractic, acupuncture, and fertility coverage
• Short and long-term disability, family leave, and life insurance
• Partially paid premiums for dependents
• 403b retirement plan
• Employer-Paid Assistance Plan
• Public Service Loan Forgiveness certified employer
• Promotional opportunities
• Specialized training and development

About the Company

• Seneca Family of Agencies provides mental health, community-based, and educational services to marginalized communities.
• Nominated as a Bay Area Top Workplace for nearly a decade.
• Committed to Diversity, Equity, and Inclusion.

Equal Opportunity

• Committed to building a diverse staff and promoting equity and justice.