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About the Role

The Managing Director of HR Operations leads the strategy, systems, and daily execution of all human resources operations across IDEA Public Schools, ensuring efficient, compliant, and employee-centered HR services. This role partners with leaders to build scalable HR processes that support student achievement through strong staff support and operational excellence.

Responsibilities

• Lead from a compelling multi-year vision and data-informed position that delivers on quality improvements for staff through strategic changes across talent, including HR systems, talent policies and practices, and management skills.
• Ensure compliance with Family Medical Leave and other applicable leaves, leading the organization through necessary changes to maintain ongoing compliance.
• Implement and ensure strong system execution that provides accurate data, strong employee services, and high-quality coordination with other talent functions and campus leaders.
• Design and implement system-level protocols to ensure all HR operations provide an exceptional experience for staff while aligning with IDEA policies, and state and federal labor laws.
• Ensure consistent, fair, and equitable application of policies and procedures to all staff.
• Lead continuous improvement initiatives to streamline HR processes and enhance employee service delivery.
• Manage the professional growth of direct report(s) and team to build a strong HR leadership bench.
• Leverage resources and develop tools to guide the department’s work and support its goals and organizational priorities.
• Develop and manage strong internal and external relationships to support the HR Operations department’s work.
• Serve as an advisor to VP of HR and executive leadership on HR operations, compliance, and organizational effectiveness.
• Represent Talent team on HR Operations related matters and develop relationships as needed to further IDEA’s overall strategy, initiatives, and priorities.
• Additional Duties as assigned.

Requirements

• Bachelor’s degree in human resources, Business Administration, Public Administration or related field required.
• Master’s degree preferred.
• Experience in K-12 Education, charter schools, multi-campus organizations, or public sector environments strongly preferred.
• At least five (5) years of relevant progressive professional work experience in a public school district, public administration, charter school/education management organization, or university.
• At least three (3) years of supervisory experience.
• Verified experience in HR, employee leave or equivalent experience.
• SHRM-SCP, SPHR, or equivalent HR certification preferred.
• Prolonged periods of sitting and working on a computer.
• Regular use of office equipment, including computers, phones, printers, and copiers.
• Must be able to occasionally lift and carry materials weighing up to 10-15 pounds.

Skills

• Make Strategic Decisions: Embody IDEA’s mission and values in decision-making, balancing bold vision with ethical and operational rigor. Establish governance frameworks that ensure consistency and accountability organization-wide, while applying systems thinking to break down silos and drive data-informed continuous improvement.
• Manage Work and Teams: Lead cross-functional coordination to align efforts with strategic goals, optimizing resource use and minimizing silos. Build accountability frameworks, monitor key performance indicators to guide adjustments, and mentor emerging leaders, while implementing scalable systems that enhance efficiency and team effectiveness.
• Grow Self and Others: Identify development needs across multiple groups and integrate them into broader strategic plans. Create structures that support ongoing growth, engage in succession planning, and continuously refine development strategies based on outcomes and data. Foster a culture where continuous learning is a core part of daily work and leadership.
• Build a Culture of Trust: Build trust and drive positive engagement across multiple groups, as reflected in strong feedback and survey results. Proactively address concerns, model transparency and authenticity, and foster collaboration through open, honest communication and shared ownership.
• Communicate Deliberately: Communicate a clear and compelling vision that aligns team efforts with organizational goals. Proactively identify and address communication gaps across workstreams, implementing solutions to enhance coordination, while anticipating and resolving stakeholder concerns before they surface.

Location

• Texas
• Austin
• El Paso
• Houston
• Permian Basin (Midland/Odessa)
• Rio Grande Valley
• San Antonio
• Tarrant County (Fort Worth)

Work Type

• Full-time
• Remote

Experience Level

• 5+ years of relevant progressive professional work experience
• 3+ years of supervisory experience

Education Level

• Bachelor's degree in human resources, Business Administration, Public Administration or related field
• Master's degree preferred

Salary/Compensations

• $119,000 - $142,800
• Commensurate with relevant experience and qualifications
• Eligible for performance pay based on organizational performance and goal attainment.

Benefits

• Medical, dental, and vision plans
• Disability
• Life insurance
• Parenting benefits
• Flexible spending account options
• Generous vacation time
• Referral bonuses
• Professional development
• 403(b) plan
• Relocation stipend may be offered

About the Company

• At IDEA the Staff Experience Team uses our Core Values to promote human connection and a culture of integrity, respect, and belonging for all Team and Family members.