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About the Role

As our Inpatient Clinical Workflows PM, you'll own the clinician-facing features at the heart of Ambience's inpatient platform, focusing on documentation and chart intelligence. You will be accountable for two product pillars: Inpatient Scribe, a documentation experience purpose-built for inpatient workflows, and Chart Summarization (Patient Summary & Chart Chat), an AI-powered layer for clinicians to synthesize patient history and interact with the medical record. This role aims to make Ambience indispensable for inpatient clinicians, transforming how they document, synthesize, and act on clinical information.

Responsibilities

Define and execute the Inpatient Scribe roadmap for hospitalists and specialists, grounded in deep understanding of inpatient documentation workflows, rounding patterns, and EHR integration requirements.
Deliver a documentation experience that handles the unique complexity of inpatient care: multi-encounter days, team-based rounding, procedure documentation, handoff notes, and discharge summaries.
Drive measurable clinician outcomes - time-to-chart, documentation completeness, reduced after-shift charting - and demonstrate clear ROI for hospital administrators.
Own inpatient quality metrics - accuracy, latency, note completeness, workflow completion rates - and systematically eliminate pain points.
Partner with Engineering and Clinical AI/ML to adapt ambient capture and note generation models to inpatient-specific language patterns, workflows, and note types.
Own the product vision and roadmap for Patient Summary and Chart Chat within the inpatient setting.
Define the summarization experience that surfaces the right clinical context at the right moment.
Own Chart Chat as a conversational interface to the medical record.
Establish rigorous evaluation frameworks for summarization accuracy, completeness, and clinical safety in the inpatient context.

Requirements

3+ years of product management experience with direct ownership of a vertical product line or platform, including roadmap and end-to-end product experience.
Track record of rapidly building deep domain expertise in a complex, unfamiliar domain.
Strong technical fluency - comfort with AI/ML products, API integrations, and complex system design.
Experience driving adoption in complex enterprise environments with multi-persona buying committees.
Based in SF, available to be in the office 3x/week.

Skills

AI/ML products
API integrations
Complex system design
Ambient AI
NLP
Clinical documentation
Chart summarization technology

Location

San Francisco

Work Type

Hybrid

Experience Level

Senior

Salary/Compensations

$200,000 - $230,000 per year

Benefits

Comprehensive medical, dental, and vision coverage for you and your dependents
401(k) with a company match of up to 3% of base salary
Parental leave
Annual company-wide off-sites, team off-sites and regular team lunches and all-hands gatherings, with travel, lodging and meals covered
Flexible time off with no annual cap
Company-wide holidays
Annual holiday shutdown from December 24–January 1

About the Company

Ambience is building the AI intelligence platform that restores humanity to healthcare and drives meaningful ROI for health systems across the country.
Our technology helps providers focus on delivering great care by removing the administrative burden that pulls them away from patients.
Ambience delivers real-time coding-aware documentation and clinical workflow support across ambulatory, emergency and inpatient settings at the top health systems in North America.
Our teams operate relentlessly with extreme ownership to build the best solutions for our health system partners.
We value candor, positivity and deep thought.
Ambience was ranked #1 for Improving the Clinician Experience in the KLAS Research Emerging Solutions Top 20 Report, recognized by Fast Company as one of the Next Big Things in Tech, named one of the best AI companies in healthcare by Inc., and selected as a LinkedIn Top Startup in 2024 and 2025.
We’re backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, and Kleiner Perkins.

Equal Opportunity

Ambience Healthcare is an equal opportunity employer and is committed to building a diverse and inclusive workplace.
We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other legally protected status.
We encourage applicants from all backgrounds to apply.
Ambience is committed to supporting every candidate’s ability to fully participate in our hiring process. If you need any accommodations during your application or interviews, please reach out to our Recruiting team at accommodations@ambiencehealthcare.com. We’ll handle your request confidentially and work with you to ensure an accessible and equitable experience for all candidates.