About the Role
As an Assistant Branch Manager, you will motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team objectives. You will coach your team to increase skills and capabilities to maximize sales and referral opportunities, enable digital education and usage, and promote problem resolution at first point of contact. You will build relationships and encourage collaboration across all roles, supporting the ongoing development of your team through consistent sales routines to ensure a high level of employee capability and engagement. This location operates 6 days a week with evening hours on Wednesday and Thursday, requiring flexibility to work any of the days/evenings of operation.
Responsibilities
- Ensure high employee engagement through talent management, development and career planning
- Deliver results through strong sales management routines and coaching ability
- Partner with your manager to ensure operational effectiveness of the branch and maximize the performance of the team
- Inspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experience
- Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
- Leverage partners to establish both internal and external working relationships to support business objectives
- Address local community needs through appropriate recruitment and management practices
Requirements
- Minimum of 2 years’ experience in a people management/coaching role within the financial industry
- Proven success in business growth, as well as establishing community and client relationships
- At least 2 years of licensed mutual fund sales experience within the last 3 years
- Mutual Funds accreditation (IFIC or CSC)
- Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI, or ability to write the exam within 4 months of start date
- Experience in both business and personal banking
- Strong understanding of sales management routines and ability to lead the team to action
- Post-secondary diploma/degree, ideally in commerce, business administration, or related experience
- Entrepreneurial mindset, with the ability to seek out and develop new business
Skills
- Advice Based Solutions
- Building Talent
- Client Discovery
- Critical Thinking
- Data Analysis
- Digital Literacy
- Inspiring
- Long Term Planning
Location
- 3089 WONDERLAND RD S:LONDON
- London
- Canada
Work Type
- Full time
- Salaried
Experience Level
- Minimum of 2 years’ experience in a people management/coaching role
- At least 2 years of licensed mutual fund sales experience within the last 3 years
Education Level
- Mutual Funds accreditation (IFIC or CSC)
- Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI, or ability to write the exam within 4 months of start date
- Post-secondary diploma/degree, ideally in commerce, business administration, or related experience
Benefits
- A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- A world-class training program in financial services
- A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded
About the Company
- At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC.
- We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
- Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.
- RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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- Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
- RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
