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About the Role

This role supports business transformation through the practical application of Artificial Intelligence by bridging business needs with AI-enabled solutions. The successful candidate will work closely with stakeholders and delivery teams to identify opportunities to leverage AI capabilities, accelerate solution discovery and delivery, and contribute to the development of innovative business solutions that improve productivity and operational efficiency.

Responsibilities

• Support identification of AI and automation opportunities.
• Participate in AI-assisted discovery workshops and requirements gathering.
• Document business requirements, process flows and user stories.
• Analyze processes and identify improvement opportunities through AI.
• Assist in translating business challenges into AI-enabled solutions.
• Contribute to prototypes, proofs of concept and minimum viable solutions.
• Develop and refine prompts for Claude, Gemini, Copilot and similar platforms.
• Create reusable prompt libraries and AI knowledge assets.
• Collaborate with Product Managers, Architects, Developers and Data Engineers.
• Support AI adoption and change management activities.

Requirements

• 2–5 years of experience in Business Intelligence, Business Analysis, Analytics or related disciplines.
• University degree in Computer Science, Information Technology, Business Administration, Data Analytics, Artificial Intelligence, Engineering, or related discipline.
• Relevant AI, Analytics, Agile or Business Analysis certifications are assets.
• Experience gathering requirements and documenting business processes.
• Experience using Generative AI tools.
• Knowledge of prompt engineering concepts.
• Familiarity with Python, SQL, Power Platform, APIs and AI Services.
• Adequate knowledge of French is required for positions in Quebec.

Skills

• AI
• Automation
• Business Intelligence
• Business Analysis
• Analytics
• Generative AI tools
• Prompt engineering
• Python
• SQL
• Power Platform
• APIs
• AI Services

Location

• Canada : Ontario : Toronto
• Canada : Ontario : Mississauga
• Canada : Quebec : Montreal

Work Type

• Hybrid
• Regular - Full Time

Experience Level

• 2-5 years

Education Level

• University degree in Computer Science, Information Technology, Business Administration, Data Analytics, Artificial Intelligence, Engineering, or related discipline.

Benefits

• Competitive salary
• Medical benefits
• Dental benefits
• Vision benefits
• Mental health benefits
• 35% discount on Bell services
• Exclusive offers from partners

About the Company

• Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.
• We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth.
• Bell, one of Canada's Top 100 Employers.

Equal Opportunity

• At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.
• Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
• We also want to make sure that everyone has an equal opportunity to join our team.
• We encourage individuals who may require accommodations during the hiring process to let us know.
• Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.