Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Graduate Administrative Coordinator works closely with the Director of Graduate Studies, the Graduate Administrator, and the Program Assistant to provide student support and administrative functions for the Department of English Graduate Office. This role involves responding to inquiries, guiding prospective students through admissions, developing promotional content, supporting scholarship applications, and organizing events.

Responsibilities

Acting as the first point of contact for general enquiries
Advising students on program and/or course requirements by probing and providing a range of options and possible consequences
Providing detailed information on program and/or course eligibility requirements, procedures, policies and deadlines
Providing detailed information regarding admission requirements to prospective students and applicants
Scheduling courses and sections
Maintaining course information on student information systems
Developing, drafting and editing content for print and/or online communications channels
Maintaining information on digital platforms
Conceptualizing, organizing and executing event activities
Delivering presentations to promote programs, opportunities and/or initiatives
Implementing plans and process improvements for program activities

Requirements

Bachelor's Degree or acceptable combination of equivalent experience
Minimum three (3) years of relevant experience in undergraduate or graduate administration in a research-intensive university environment
Experience advising students and faculty on academic program policies and procedures
Excellent communication (oral and written) and presentation skills with the ability to probe for information and respond to inquiries with clarity and tact
Excellent attention to detail
Excellent problem-solving skills
Demonstrated initiative, tact and good judgement
Experience organizing and maintaining information on various digital platforms and repositories
Experience preparing correspondence that includes comprehensive details on program policies, procedures and information
Experience using ROSI, ROSI Express or similar information systems to enter, retrieve and organize information, and to compile reports
Demonstrated advanced computer skills, including Microsoft Office (e.g. Outlook, Word, Excel, PowerPoint, OneDrive, SharePoint)
Excellent time management skills including the ability to prioritize effectively and deal with multiple ongoing tasks
Excellent ability to accurately follow detailed instructions
Excellent interpersonal skills, including the ability to effectively and tactfully interact with students, faculty, staff and the general public

Skills

Microsoft Office (Outlook, Word, Excel, PowerPoint, OneDrive, SharePoint)
ROSI, ROSI Express or similar information systems
Drupal content management system

Location

St. George (Downtown Toronto)

Work Type

Full-Time

Experience Level

Minimum three (3) years of relevant experience

Education Level

Bachelor's Degree

Salary/Compensations

$72,119. with an annual step progression to a maximum of $92,226.

About the Company

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world.
The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.
The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration.
At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.
The Department of English is committed to the symbiotic relationship of teaching, research and the larger concerns of society.
Dedicated members of the department contribute to the teaching of interdisciplinary programs at both the undergraduate level and the graduate level, as well as bringing their interdisciplinary interests to their English courses.
Our mission is to foster a deeper understanding and appreciation of the rich history and geographical diversity of the literary tradition in English, a fascinating conversation spanning over a thousand years and connecting nations and peoples all across the globe.

Equal Opportunity

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.