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About the Role

The Solutions Architect provides architecture and operational leadership for UTSC’s campus-wide computing infrastructure and enterprise technology platforms. The role is responsible for the strategic design, management, and reliable operation of on-premises infrastructure, virtualization, storage, backup and recovery, hybrid cloud services, automation, and secure application and platform services. The role also provides AI architecture and solutions engineering leadership, assessing campus needs, translating requirements into technical options, developing proofs of concept, and designing secure integration and data-access patterns.

Responsibilities

Designing and reviewing highly complex virtual computing and storage infrastructure.
Analyzing, programming, and engineering system features in support of critical virtual computing and storage infrastructure.
Defining requirements and scope of complex projects with broad impact and long-term consequences.
Advising on cost, feasibility, and impact of different implementation solutions.
Removing tripping hazards.
Costing shop level projects.
Directing a small group in a limited area, including responsibility for scheduling and/or workflow.

Requirements

Bachelor's Degree in Computer Science, Engineering, Information Technology, or an acceptable combination of equivalent education and experience.
Eight (8) years or more of progressively responsible experience designing, implementing, and managing complex enterprise IT infrastructure environments, including on-premises datacenters and virtualized platforms.
Demonstrated experience designing and reviewing infrastructure architectures involving virtualization, storage, backup and recovery, high availability, Linux/Unix and Windows platforms, and enterprise application or platform services.
Proven experience designing, implementing, and maintaining hybrid cloud solutions, preferably Microsoft Azure, integrated with enterprise identity, networking, security, and service management practices.
Demonstrated experience leading complex campus-wide or enterprise-level technology projects and contributing to IT modernization, platform standardization, automation, legacy system renewal, cloud readiness, and operational risk reduction.
Demonstrated solutions engineering experience, including requirements analysis, architecture options, proofs of concept, build-versus-buy evaluation, vendor assessment, and transition of solutions into production support.
Experience with platform engineering or DevOps practices, version control systems such as Git, and infrastructure automation tools such as Ansible, Terraform, or equivalent technologies.
Strong systems administration knowledge across Linux/Unix and Windows platforms, with proficiency in core network protocols, identity integration, web and application services, and secure infrastructure operations.
Experience with programming or scripting languages such as Python, PowerShell, or shell scripting, and familiarity with relational databases and application integration.
Strong understanding of information security principles and demonstrated ability to design secure, resilient, identity-aware, and data-sensitive infrastructure and platform solutions.
Experience using monitoring, observability, capacity planning, and performance metrics to guide architecture, service reliability, cost, and lifecycle decisions.
Demonstrated understanding of enterprise AI architecture and AI-enabled solution design, including secure data handling, identity and access controls, system integration, model and service evaluation, governance, operational support, monitoring, cost management, and responsible use of AI.
Demonstrated ability to provide technical leadership to cross-functional teams and work effectively with technical specialists, business stakeholders, vendors, and senior leaders.
Strong analytical, problem-solving, organizational, written, and oral communication skills, with the ability to manage multiple priorities and build consensus in a complex environment.
Commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment.

Skills

Virtualization
Storage
Backup and recovery
High availability
Linux/Unix platforms
Windows platforms
Enterprise application services
Platform services
Hybrid cloud solutions
Microsoft Azure
Enterprise identity
Networking
Security
Service management
IT modernization
Platform standardization
Automation
Legacy system renewal
Cloud readiness
Operational risk reduction
Solutions engineering
Requirements analysis
Architecture options
Proofs of concept
Build-versus-buy evaluation
Vendor assessment
Production support
Platform engineering
DevOps practices
Version control systems (Git)
Infrastructure automation tools (Ansible, Terraform)
Systems administration
Core network protocols
Identity integration
Web services
Application services
Secure infrastructure operations
Programming languages (Python, PowerShell, shell scripting)
Relational databases
Application integration
Information security principles
Monitoring
Observability
Capacity planning
Performance metrics
Enterprise AI architecture
AI-enabled solution design
Secure data handling
Identity and access controls
System integration
Model and service evaluation
Governance
Operational support
Cost management
Responsible use of AI
Technical leadership
Cross-functional team collaboration
Analytical skills
Problem-solving skills
Organizational skills
Written communication skills
Oral communication skills
Priority management
Consensus building
Equity
Diversity
Inclusion
Respectful learning environment
Respectful working environment
AI platforms
Education-focused AI services
Productivity assistants
Developer tools
Microsoft 365 Copilot
GitHub Copilot
ChatGPT Edu
Claude for Education
Azure AI services
AI agents
Orchestration
Retrieval and grounding
Multimodal AI
Secure enterprise integration
Containers
Kubernetes
Container registries
Secrets management
Secure software delivery practices
IT service management platforms
Operational workflow automation

Location

University of Toronto Scarborough (UTSC)

Work Type

Hybrid work arrangement
Full-Time

Experience Level

Eight (8) years or more of progressively responsible experience

Education Level

Bachelor's Degree in Computer Science, Engineering, Information Technology, or an acceptable combination of equivalent education and experience.

Salary/Compensations

$123,756. with an annual step progression to a maximum of $158,256.

About the Company

The University of Toronto Scarborough is a place of energy, enthusiasm and passion.
Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe.
Information & Instructional Technology Services (IITS) provides the technological vision and leadership for the development and implementation of information systems, processes, and associated technology to support the University of Toronto Scarborough Campus' academic mission and administrative operation.
IITS works closely with faculty, staff, and student groups to provide timely, top-quality service and technological solutions across the University of Toronto Scarborough community.
IITS is modernizing campus technology services to strengthen security, resilience, automation, cloud readiness, and support for emerging AI-enabled teaching, research, and administrative needs.
Discover a campus filled with energy, culture and world changing ideas and facilities.
A place where diversity fuels innovation.

Equal Opportunity

This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members (Statement on Equity, Diversity & Excellence).
Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply.
Lived Experience StatementCandidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.