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About the Role

This role involves owning the performance and productivity ecosystem from the ground up, focusing on the clinician-facing mobile app and internal management tools. You will act as the strategic throughput, translating stakeholder alignment and sequencing priorities to enable engineering to move at an AI-assisted velocity. The role requires using AI tools in your workflow and building products with AI at their core.

Responsibilities

Own the end-to-end roadmap for the Clinician Performance product portfolio — MySignify Scorecard and OCC Clinician Management Module
Drive product strategy for AI-powered features: personalized coaching nudges, intelligent alert triage, OM recommendation engines, and automated intervention workflows
Develop and maintain a rigorous approach to A/B testing and experimentation, with focus on proving that scorecard engagement translates to quality metric improvement across the W2 clinician network
Partner with engineering and design to ship features that move the metrics: scorecard engagement (target >70% MAU), OM time-to-action on P1 tasks (<24 hours), and performance lift (+2% quality improvement)
Coordinate across a complex stakeholder map — operations management, analytics, clinical success, legal, HR, engineering, and executive leadership — at both pod level and cross-team forums including the Monthly Operating Review
Define and track KPIs that connect product decisions to business outcomes: clinician quality scores, OM efficiency, documentation compliance, and time-to-action on performance alerts
Conduct discovery with clinicians and operations managers to surface what's working, what's not, and what the data isn't telling you
Leverage AI tools in your own workflow to accelerate spec writing, research synthesis, stakeholder communication, and decision documentation

Requirements

Bachelor's degree in relevant discipline or equivalent combination of training and experience
4–7 years of product management experience, with a track record of owning complex, cross-functional products from discovery through delivery
Background in gamified or performance-driven SaaS — you understand how to design goal-setting, progress visibility, and nudge systems that motivate without feeling patronizing to professionals who take their craft seriously.
Comfort operating in an AI-accelerated environment — you've used AI tools in your product work, and you're excited to build products where AI is a core capability, not a feature add-on
Hands-on experience designing and analyzing A/B experiments — you can write a hypothesis, define primary and guardrail metrics, size a test appropriately, and interpret results without leaning on a data scientist to tell you what they mean.
Ability to navigate ambiguity and stakeholder complexity — this role sits at the intersection of clinical operations, technology, and data, and requires strong instincts for when to push, when to align, and when to ship
Strong data orientation: you define metrics before you build, you know how to design an experiment, and you can tell the story of value from discovery through outcome
Excellent written and verbal communication — you can write a crisp one-pager, a spec that engineers trust, and an executive summary that drives a decision

Skills

Product Management
AI tools
A/B testing
Experimentation
Data analysis
Stakeholder management
Roadmap development
Product strategy
SaaS
Gamification
Performance-driven design
Communication

Location

Remote position in US

Work Type

Remote
Full time

Experience Level

4-7 years of product management experience

Education Level

Bachelor's degree or equivalent combination of training and experience

Salary/Compensations

$92,700.00 - $185,400.00

Benefits

Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs

About the Company

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience.
At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.
Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
CVS Business Unit: Signify Health

Equal Opportunity

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.