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About the Role

The Strategic Communications Consultant provides strategic communications guidance, public information outreach initiative coordination, and implementation support to executive leadership, City department staff, Council offices, and program managers. This role ensures consistency and quality of City-wide communication efforts by coordinating with internal and external stakeholders.

Responsibilities

• Develops and implements short- and long-term communications strategies, deliverables, and performance metrics.
• Provides strategic communications guidance and consulting services to departmental communication staff, managers, executives, and stakeholders.
• Consults with assigned departments and project/program representatives to develop effective communications projects and programs.
• Develops and leads the implementation of communications plans and strategies.
• Develops project budgets and guidelines.
• Provides leadership and guidance on imaging, branding, and marketing of events and activities.
• Fosters relationships within the organization and with external agencies.
• Coordinates design, writing, and editing of print and electronic marketing materials.
• Serves as a liaison for the department to assigned departments and various external agencies.
• Develops, distributes, and follows up on press materials that support assigned activities.
• Assists in the planning, marketing, and execution of special events.
• Develops social and electronic media strategies that support communications initiatives.
• Conducts public education projects and presentations.
• Assures consistency and quality of communications materials and alignment with corporate guidelines.
• Provides training, guidance, and technical assistance to CPIO divisions and departmental communications staff.
• Coordinates bid process and contract negotiation for services as required.
• Assists in the development of appropriate procedures and policies governing communications activities.
• May provide leadership and/or supervision to assigned employees or project management.

Requirements

• Must possess required knowledge, skills, abilities, and experience to perform essential functions.
• Candidates should have experience working independently in a fast-paced environment.
• Candidates should be able to manage multiple, high-profile projects simultaneously.
• Candidates should be skilled in quickly analyzing challenges, identifying potential solutions, and providing professional recommendations.
• Candidates should be skilled in designing culturally relevant communication initiatives that increase knowledge and engagement across diverse audiences.
• Verification of education will be required.
• Proof of education from an accredited organization/institution must be provided.
• If in the military or a veteran, a copy of DD-214 is needed prior to confirming a start date.

Skills

• Knowledge of modern principles of strategic marketing communications, including interactive, electronic, and social media tools.
• Knowledge of principles and best practices of media relations.
• Knowledge of project management techniques and principles.
• Skill in writing a wide variety of communications tactics (press releases, memos, newsletters, op-eds, talking points).
• Skill in consulting with a variety of clients offering diverse programs and services.
• Skill in negotiating shared solutions on project/program priorities and communications strategies.
• Skill in handling conflict and uncertain situations.
• Skill in using computers and related business and design applications.
• Skill in data analysis and problem solving.
• Ability to prioritize and manage concurrent programs, activities, and deadlines.
• Ability to quickly evaluate situations and develop appropriate strategies for communications.
• Ability to develop, foster, and maintain positive working relationships with the public, elected officials, and other employees.
• Ability to exercise discretion and maintain confidential information.
• Ability to train others.
• Ability to work in a dynamic environment, manage shifting deadlines, and multiple priority assignments effectively.
• Ability to work non-traditional hours when needed.
• Ability to organize work, set priorities, use time effectively, work independently, and meet deadlines.
• Ability to research, analyze, and present background information on assigned projects, programs, and topics.
• Ability to respond well under pressure with strict time limits.
• Experience developing and implementing multi-platform communications and outreach campaigns.
• Experience managing complex projects or initiatives requiring collaboration and guidance to multiple stakeholders.
• Experience developing executive communications.
• Ability to travel to more than one work location.

Location

• City Hall

Work Type

• Full-time
• Flexible work schedule options available
• May require nights and weekends

Experience Level

• Six (6) years of related work experience
• Master’s Degree may substitute for two (2) years of work experience

Education Level

• Graduation with a Bachelor’s degree from an accredited college or university with primary course work in Journalism, Marketing, Communications, Advertising or related field.

Salary/Compensations

• $75,930.00 - $96,430.00 annually

Benefits

• Low-cost medical, dental, vision
• Paid leave time
• Highly competitive retirement plan
• Training opportunities

About the Company

• At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities.
• We strive to fulfill our commitment as public servants, grounding our efforts in Empathy, Ethics, Excellence, Engagement, and Equity.
• Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.
• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
• Value and Innovation: Work in an environment where employees are valued, and innovation thrives.
• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.
• By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.
• Austin Communications and Engagement fosters positive relationships with local and national media, and provides timely, proactive and responsive information to media inquiries.
• Creates opportunities for the community to engage in the decision-making processes of the City of Austin.
• Actively promotes City projects, programs and initiatives.

Equal Opportunity

• The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation.
• The City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
• City of Austin is committed to compliance with the Americans with Disabilities Act.