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About the Role

Health Center Inc. is seeking a Pension Clerk to perform technical support duties related to retirement benefits eligibility, verification, and claims processing. This role involves maintaining accurate pension records, entering participant data, and providing excellent customer service to plan participants.

Responsibilities

• Perform technical support duties associated with the eligibility/verification of participants’ retirement benefits and the processing of claims.
• Create and maintain accurate pension records for plan participants.
• Accurately enter participant enrollment data into the system.
• Obtain required documents from participants and send out documents to participants.
• Maintain and update records to reflect participant status changes.
• Compile data for records and reports.
• Provide excellent customer service to participants either in person or via telephone.
• Prepare award letters.
• Assist participants in document completion.
• File, scan, and organize all pension documents.
• Provide reception area coverage on a rotating basis.
• Provide information and answer inquiries from management, the Union (NYHTC), plan participants, and external parties.
• Generate reports as necessary and maintain distribution records.

Requirements

• Minimum of 1 year of pension or related work experience.
• Ability to work independently, handle routine inquiries, and resolve issues with minimal supervision.
• Ability to read and analyze Pension Plan rules and regulations.
• Ability to work under pressure, meet deadlines, and multitask.

Skills

• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Proficient Microsoft Office skills (Excel, Word, Outlook).
• Strong oral and written communication skills.

Location

• Manhattan

Work Type

• Full-time

Experience Level

• 1 year of pension or related work experience

Education Level

• High school diploma or equivalent

Benefits

• Medical, Dental, Pharmacy and Vision health benefits at no cost to all benefits-eligible employees and their eligible dependents
• Paid Time Off (Vacation, Personal, Sick days, and 12 paid Holidays)
• 401(k) Plan
• Life Insurance
• Tuition Reimbursement
• Mental Health Coverage
• Legal Services Benefit
• Short Term Disability Benefits

About the Company

• Health Center Inc. (also known as The New York Hotel Trades Council and Hotel Association of NYC, Inc Employee Benefit Funds) is a NYC based healthcare organization with ambulatory care facilities staffed with a wide range of health professionals to provide extensive medical and diagnostic services.