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About the Role

The Strategy & Operations team is seeking an Associate to reduce fraud costs and develop solutions to protect the platform. This role will focus on creating strategy and executing goals to decrease Merchant fraud, acting as a key contact for understanding merchant behavior indicative of fraud. Responsibilities include investigating fraud cases, brainstorming long-term solutions, and balancing user experience with fraud prevention.

Responsibilities

Define and implement DoorDash’s strategy in Merchant fraud.
Deliver direct business impact to DoorDash.
Analyze fraud vectors across DoorDash's platform.
Complete end-to-end analysis to identify bad actors and improve user experience.
Influence and engage across the company, partnering with product, engineering, analytics, and cross-functional teams.
Establish goals and build strategic programs.
Use data-driven decision-making to run tests and reduce fraud while accelerating growth.

Requirements

2+ years of experience in management consulting, strategy, bizops, investment banking, analytics or related experience.
High-growth tech experience preferred.
Experience leading large projects, hitting goals, and succeeding in a team environment.
Proven problem-solving and analytical skills.
Proficiency in SQL and Excel required.
Bachelor degree required.

Skills

SQL
Excel

Location

United States
Illinois
Colorado
San Francisco
Los Angeles
New York City
Remote

Work Type

Full-time
Remote

Experience Level

Associate

Education Level

Bachelor degree

Salary/Compensations

$74,800—$110,000 USD

Benefits

401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave
Medical benefits
Dental benefits
Vision benefits
11 paid holidays
Disability insurance
Basic life insurance
Family-forming assistance
Mental health program
Flexible paid time off/vacation (for salaried roles)
80 hours of paid sick time per year (for salaried roles)

About the Company

DoorDash's mission is to empower local economies.
DoorDash is a technology and logistics company.
DoorDash is growing rapidly and changing constantly.
DoorDash is committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Equal Opportunity

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities.
We hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives.
No employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status.
We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
We will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.