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About the Role

Our Guest Service Experts create memorable and unique experiences for guests, going beyond just serving food and drinks. They take initiative to deliver a wide range of services, from setting tables and communicating with the kitchen to interacting with guests and maintaining cleanliness. Success in this role requires a commitment to a safe workplace, adherence to company policies, upholding quality standards, and maintaining professional appearance and communication.

Responsibilities

Setting tables
Communicating with the kitchen
Interacting and serving guests
Cleaning work areas and supplies
Managing the menu
Taking a hands-on approach to work

Requirements

Must be able to stand, sit, or walk for an extended time.
Must be able to move over sloping, uneven, or slippery surfaces.
Must be able to read and visually verify information on the menu.
Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance.
Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Must follow company policies and procedures.
Must uphold quality standards.
Must maintain professional uniform, personal appearance, and communications.

Skills

Guest service
Communication
Teamwork
Problem-solving

Work Type

Full-time

Experience Level

Less than 1 year related work experience

Education Level

High school diploma or G.E.D. equivalent

About the Company

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Equal Opportunity

Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.