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About the Role

The Program Manager Assistant strengthens operational oversight, compliance, and quality assurance across multiple sites, supporting program operations and impacting the lives of youth and women.

Responsibilities

• Assist with site operations including building permits, SACC licensing, staffing coverage, supplies, room setup, and logistics.
• Produce concise weekly compliance, enrollment, staffing, and program status updates.
• Support hiring and onboarding processes, including reviewing applications, scheduling screenings, and tracking clearances and training.
• Maintain compliance documentation for audits, including staff files, attendance records, drill logs, and DYCD/SACC/DOH requirements.
• Coordinate family and school engagement, support enrollment and outreach, and liaise with school staff.
• Collect program data through surveys and other tools, update trackers, assist with reporting, and manage calendars and meetings.
• Manage DYCD connect reports.
• Support special projects such as training weeks, Holiday Camp, and recruitment events.
• Monitor site use of supplies and program funds, identify resource gaps, and propose solutions.
• Support budget planning, purchase approvals, invoice review, and vendor coordination.
• Develop, maintain, and deepen partnerships with community organizations, contractors, and vendors.
• Manage partner agreements, scopes of work, scheduling, and logistics to ensure high-quality services.

Requirements

• 2 or more years in executive support, project management, or program operations roles, ideally in after-school settings.
• Flexibility and willingness to travel to multiple sites across Brooklyn, Manhattan, and Queens.
• Strong organizational judgment and ability to translate broad direction into concrete plans.
• Excellent written and verbal communication skills.
• Proven ability to manage multiple priorities and deadlines with minimal oversight.
• Discretion and sound judgment, especially with confidential and sensitive information.
• Proficiency with Microsoft Office, SharePoint or Google Drive, and CRM or reporting systems.

Skills

• Microsoft Office
• SharePoint
• Google Drive
• CRM
• Reporting systems

Location

• Brownsville
• Brighton Beach
• Coney Island
• Astoria
• Harlem
• Hell’s Kitchen
• Financial District

Work Type

• Full-Time

Experience Level

• 2 or more years

Salary/Compensations

• 45K-55K

Benefits

• Health, dental, and vision insurance (fully funded by the YWCA NYC)
• Paid time off
• UNUM voluntary insurance (additional life, life AD&D, dependent life)
• FSA, Transit and employer-funded HRA dollars toward out-of-pocket health costs
• YWCA Retirement Plan (fully funded by YWCA)
• 403(b) Plan

About the Company

• The YWCA of the City of New York (YWCA NYC) is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom and dignity for all.
• Established in 1858, the YWCA NYC is one of the nation’s oldest nonprofit organizations committed to the personal and social development of women, their families, and their communities.
• The YWCA-NYC’s OST Programs empower the community by giving children the necessary tools to succeed in all facets of life.
• This is accomplished through creating strong partnerships with the schools, families, children, and community leaders.
• We strive to positively impact our school community by providing support to children academically, socially, culturally, and physically through a strong model of youth development.

Equal Opportunity

• The YWCA of the City of New York is an equal opportunity employer and contractor.
• We provide equal employment opportunities to all applicants and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.
• We encourage applicants from historically underrepresented communities to apply.