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About the Role
Brown and Caldwell is seeking a Client Services Manager to lead sales strategy for water and wastewater engineering and consulting services in the Texas market. This strategic role balances growth leadership with the oversight of quality, risk, and profitability while fostering executive-level client relationships.
Responsibilities
- Define and lead enterprise-level growth strategies for clients.
- Shape client business cases across multiple service lines and geographies.
- Drive expansion into adjacent services and new markets.
- Lead large, complex portfolios with significant revenue and risk exposure.
- Balance growth, margin, retention, and service diversification.
- Partner with executive leadership to calibrate strategic account performance.
- Lead mature, multi-disciplinary Client Service Teams.
- Align Area, Market, and Service Line leadership around unified client strategy.
- Develop next-generation talent through active coaching and sponsorship.
- Maintain executive-level relationships across the client organization.
- Anticipate shifts in political, regulatory, and funding environments.
- Position the company as a strategic advisor beyond project delivery.
- Serve as Sales Leader for major strategic pursuits.
- Influence enterprise resource allocation for key accounts.
- Provide mentorship, guidance, and support to team members.
Requirements
- Minimum of 15 years of experience in environmental engineering and consulting with progressive responsibilities in marketing and business development.
- Bachelor’s degree in engineering, science, business, sales, or equivalent experience.
- Subject to a pre-employment background check and drug test.
- Professional Engineer registration in the State of Texas (Preferred).
- Experience in consulting and engineering services in the water/wastewater sector (Preferred).
Skills
- Complex client portfolio management
- Executive acumen
- Strategic growth leadership
- Risk and profitability oversight
- Business opportunity evaluation
- Strategic proposal leadership
- Executive-level relationship development
- Market analysis and growth strategy
- Multidisciplinary team leadership
- Governance and change leadership
- Strategic planning and communication
- Facilitation, presentation, and negotiation
- Portfolio management
- Proficiency in digital solutions, data systems, and AI-enabled tools
Location
- Texas, USA
Work Type
- Full-time
Experience Level
- Minimum 15 years
Education Level
- Bachelor’s degree
Salary/Compensations
- Location A: $144,000 - $196,000
- Location B: $158,000 - $216,000
Benefits
- Medical, dental, and vision insurance
- Short and long-term disability
- Life insurance
- Employee assistance program
- Paid time off
- Parental leave
- Paid holidays
- 401(k) retirement savings plan with employer match
- Performance-based bonus eligibility
- Employee referral bonuses
- Tuition reimbursement
- Pet insurance
- Long-term care insurance
About the Company
- Full-service environmental engineering and construction services firm headquartered in Walnut Creek, California.
- Over 75 years of experience with 50 offices and 2,100 professionals across North America and the Pacific.
- Provides environmental solutions for municipalities, private industry, and government agencies.
Equal Opportunity
- Proud to be an EEO/AAP Employer.
- Encourages protected veterans, individuals with disabilities, and applicants from all backgrounds to apply.
- Ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act.