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About the Role

The Leasing Consultant drives occupancy and delivers an exceptional resident experience by engaging prospective residents, managing the leasing process, and supporting current community members through a sales-driven and customer-focused approach.

Responsibilities

• Greet and engage prospective residents to deliver a positive first impression
• Conduct property tours of model units, available apartments, and amenities
• Convert leads into leases using effective closing techniques
• Respond promptly to phone, email, and internet inquiries
• Assist prospects with online applications and the leasing process
• Maintain strong closing ratios to meet occupancy goals
• Build and maintain relationships with residents and prospects
• Support resident retention through positive engagement
• Execute marketing strategies to drive traffic and leasing activity
• Maintain accurate prospect traffic and leasing data
• Conduct market surveys and competitor analysis
• Support resident events and community engagement initiatives
• Prepare and audit lease files and documentation
• Collect deposits and move-in fees
• Ensure compliance with company policies and procedures
• Assist with move-ins, move-outs, and unit inspections
• Submit and track service requests
• Support the unit turn process
• Maintain cleanliness and presentation of the office, model units, and common areas

Requirements

• Strong customer service and sales skills
• Effective written and verbal communication skills
• Basic to intermediate math skills
• Proficiency with computers and property management systems
• Highly organized with strong attention to detail
• Reliable, punctual, and professional
• Ability to walk the property and conduct tours regularly
• Ability to frequently sit, stand, and move throughout the community
• Ability to occasionally lift up to 25 lbs
• Ability to inspect units and navigate stairs and multi-level buildings
• Availability to work weekends and extended hours based on business needs

Skills

• Sales
• Leasing
• Customer Service
• Communication
• Data Entry
• Property Management Systems
• Organization
• Attention to Detail

Location

• New York, NY 10027

Work Type

• Full Time
• Onsite

Experience Level

• Previous leasing, sales, or customer service experience preferred
• Experience in student housing or multifamily is a plus

Education Level

• High School diploma or equivalent

Salary/Compensations

• $21.00 - $22.00 Hourly

Benefits

• Competitive compensation
• Leasing bonuses
• Medical, dental, and vision insurance
• 401(k) with company match
• 12-weeks Paid Parental Leave
• Company Paid Sabbatical Leave
• 13 company-paid holidays
• Birthday holiday
• Paid Time Off starting at 120 hours per year
• Sick and safe time
• Short-term and long-term disability insurance
• Pet insurance options
• Career growth opportunities

About the Company

• B.HOM Student Living is a property management company focused on creating communities where people thrive.
• The company operates with a people-first service culture, accountability, empowerment, grit, and a commitment to diversity and inclusion.

Equal Opportunity

• B.HOM is an Equal Employment Opportunity Employer committed to fostering an inclusive environment that celebrates diversity.