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About the Role

The Manager, Delivery Lead coordinates and enables predictable delivery of outcomes within a pod or defined initiative workstream. This role focuses on execution, turning priorities into clear delivery plans, maintaining delivery rhythm, and providing transparent tracking and communication for timely decision-making.

Responsibilities

• Support end-to-end delivery execution for a pod or defined workstream, translating commitments into clear sprint/release plans, milestones, and checkpoints.
• Facilitate delivery cadence and discipline (planning, reviews, retrospectives, stand-ups as needed), ensuring transparency and consistent follow-through.
• Track delivery progress and health (milestones, risks, dependencies, blockers) and escalate early with clear options when scope, timing, or quality are at risk.
• Coordinate dependencies across pod roles and adjacent teams to reduce delays and rework; support timely issue resolution through collaboration.
• Support operational readiness by ensuring delivery includes appropriate testing, release planning, and transition considerations.
• Partner with the Pod Owner to provide reliable delivery visibility for stakeholders (status, risks, decisions required).
• Contribute to a collaborative, learning-oriented delivery culture aligned with ways of working and IGM values.
• Participate in relevant chapter activities by sharing lessons learned and adopting common delivery standards, tools, and templates.

Requirements

• Bachelor’s degree in a related field (or equivalent experience).
• 5–7 years of experience in technology delivery or comparable execution roles.
• Agile/lean delivery knowledge (planning cadence, ceremonies, and iterative delivery).
• Delivery coordination skills (planning, tracking, milestone management, and reporting).
• Dependency and issue management through collaboration and timely escalation.
• Experience within the financial services industry, including banking, wealth management, insurance, or asset management environments.
• Experience working with or supporting delivery involving: Salesforce, SAP Data Platform (including SAP data management and analytics capabilities), Salesforce Marketing Cloud.
• Experience working in a product operating model or pod-based delivery environment.
• Proven success working with geographically dispersed and cross-functional teams, coordinating across multiple regions and time zones.
• Agile certification (e.g., Certified ScrumMaster (CSM), or PSM) is considered an asset.

Skills

• Agile/lean delivery
• Delivery coordination
• Dependency management
• Issue management
• Collaboration
• Salesforce
• SAP Data Platform
• Salesforce Marketing Cloud

Location

• Hybrid

Work Type

• Hybrid

Experience Level

• 5-7 years

Education Level

• Bachelor's degree

Salary/Compensations

• $105,000 - $120,000

Benefits

• Competitive base salary
• Performance-weighted bonus
• Education/career support
• Option to join Employee Share Purchase Plan with employer matching component
• Competitive health and dental coverage
• Flexible plan for you and your family
• Short-term & long-term disability plans
• Voluntary Group RRSP enrolment with employer matching component
• Paid volunteer days
• Competitive time off
• 10 wellness days off
• WorkPerks discount program
• Hybrid & flex work arrangements

About the Company

• IGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $310 billion in assets as of December 31, 2025.
• It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie Investments.
• Mackenzie Investments, founded in 1967, is a key part of IGM's business model, serving as a comprehensive asset-management partner for Canadian financial advisors and their clients.
• Mackenzie Investments is proud to be recognized as one of Canada’s Top 100 Employers for the fourth consecutive year and one of Canada’s Best Diversity Employers.
• Our vision and strategy aim to innovate the industry and support Canadians in achieving their financial goals.
• Join our team to engage in continuous learning and skill development in a supportive environment.
• Experience the best of both worlds with our hybrid work environment, where you spend three days a week in the office, connecting, collaborating, and enjoying quality time with your amazing colleagues!
• Our Values: Be better; we strive for improvement in everything we do. Be accountable; we foster clarity and are empowered to act responsibly. Be a team; we are united to drive collective impact to achieve our goals.

Equal Opportunity

• IGM is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.
• Mackenzie Investments is an accessible employer committed to providing barrier-free recruitment experience. If you require accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.