Case Counsellor Specialist (2026-294-HB) at WoodGreen Community Services | Toronto, CA | Rezi

Case Counsellor Specialist (2026-294-HB) at WoodGreen Community Services

Case Counsellor Specialist (2026-294-HB)

WoodGreen Community Services · Toronto, CA

1 weeks ago

Case Counsellor Specialist (2026-294-HB)

WoodGreen Community Services · Toronto, CA

10 days ago
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About the Role

The Homeward Bound program assists female-led families in unstable conditions to transition to sustainable employment, permanent housing, and independent living. This role involves providing case management, counseling, and support services to clients.

Responsibilities

  • Perform case work duties including assessment, goal setting, action plan development, ongoing intervention, re-assessment, case termination, and follow-up using professional case management practices and clinical modalities.
  • Coordinate client participation in all aspects of the Homeward Bound program.
  • Liaise with Community Colleges and academic upgrading providers to ensure participant enrollment and full participation in programs and on-the-job training.
  • Ensure clients prioritize meeting program goals and milestones.
  • Liaise and coordinate with Toronto Children Services and Toronto Employment and Social Services.
  • Assist women in resolving functional problems of daily living, provide advocacy, and facilitate access to support services.
  • Identify barriers to learning and refer participants to appropriate support sources.
  • Respond to emergencies and provide crisis intervention.
  • Maintain a caseload.
  • Maintain client records in a centralized database according to program policy.
  • Collect statistical data according to central and unit policies.

Requirements

  • Master of Social Work or Master’s Degree in a related field. Candidates with BSW and related experience will also be considered.
  • Registration with the Ontario College of Social Workers and Social Service Workers or its equivalent is preferred.
  • Minimum of two years of related work experience with women who have experienced homelessness, violence, or related issues at a case management level.
  • Experience in employment planning and preparation work.

Skills

  • Extensive experience in a variety of counselling modalities, especially related to working with women who have experienced homelessness or domestic violence.
  • Demonstrated case management skills.
  • Demonstrated group facilitation skills.
  • Strong knowledge of career planning and job search techniques.
  • Provide on-going feedback to enhance employability of all clients.
  • Demonstrated intervention skills, including crisis intervention.
  • Demonstrate on-going self-reflection to ensure best practices in service delivery.
  • Social assessment skills.
  • Knowledge and skills in conflict resolution.
  • Well-developed and timely documentation skills.
  • Strong computer skills, including internet research.
  • Knowledge of community development.
  • Skills in the use and referral to social resources.
  • Collaboration and teamwork skills.
  • Able to work under pressure.
  • Demonstrated experience working with clients from diverse communities.
  • Understanding of anti-oppressive practices.
  • Understanding of trauma-informed approach.
  • Lived experience as a member of the BIPOC community, or other experience of social identity intersectionality.

Location

  • Hybrid

Work Type

  • Contract Hourly
  • 35 hours/week

Experience Level

  • Minimum two (2) years related work experience

Education Level

  • Master of Social Work or Master’s Degree in related field
  • BSW

Salary/Compensations

  • $37.38 per hour

About the Company

  • WoodGreen is a team of diverse and innovative change makers working together to make a difference in our communities.
  • A United Way Anchor Agency with a proven track record and an entrepreneurial mindset.
  • Continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity.
  • Visit www.woodgreen.org to learn more about who we are and to review our Equity Statement.

Equal Opportunity

  • We are committed to building an inclusive and diverse workforce, representative of the communities we serve.
  • We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions.
  • WoodGreen is an equal opportunity employer.
  • We are committed to providing an inclusive and barrier-free selection process and work environment.
  • If contacted in relation to an employment opportunity, please advise our People & Culture representatives at careers@woodgreen.org of the accommodation measures required.
  • Information received relating to accommodation will be addressed confidentially.