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About the Role
As a Director, you will deliver exceptional results for our clients by inspiring greatness from your team. You will ensure the long-term health of Isaac’s business as part of the Senior Leadership team, maximize client impact and experience, and lead a team in developing their maximum potential while maintaining positive morale.
Responsibilities
- Ensure the long-term health of Isaac’s business as a part of the Senior Leadership team.
- Maximize the impact and experience for your clients.
- Lead a team in developing at their maximum potential and maintain a positive morale.
- Drive Isaac’s business development strategy and manage client relationships.
- Contribute to improvement initiatives put in place to support the scaling of Isaac’s business.
- Be a role model for Isaac’s values.
- Lead team(s) to achieve business objectives.
- Create the next generation of leaders: Leads, Principals, Directors by ensuring your team is developing at target while maintaining a great sense of morale and a positive work experience.
- Take on a Project Lead role as needed – lead the overall performance of the project.
- Lead senior relationships within the client team.
- Provide direction, structured feedback, and coaching to the consultant team.
- Manage project resources, budgets, and timelines.
- Craft and disseminate best practice.
- Generate new business through project additions, referral generation and prospecting.
- Engage with targets identified through strategic account management planning.
- Participate in monthly governance and business improvement meetings with Isaac’s leadership team.
- Implement internal improvement initiatives.
- Support other team’s projects during monthly project reviews by offering insight, challenge, and relevant experience to other project leads.
Requirements
- 7+ years of consulting experience or operations leadership, ideally with a focus on operations, manufacturing, supply chain, or complex programs.
- Natural ability to coach, mentor, and inspire a team to achieve their goals & objectives.
- Resilient and able to manage a multitude of deliverables by maintaining clarity and keeping the end goal in mind.
- Skilled in organizational change management and project implementation from start to finish.
- Process-oriented approach to solving problems and can break a large complex problem into a series of smaller, more manageable modules.
- Cultivate strong relationships where everyone around you feels respected and valued.
- Systematically proficient and can analyze complex data.
- Comfortable being away from home some days during the week to spend time on site with your team and your clients.
- An interesting person that people seek out to spend time with because you offer energy, positivity, great advice, and engaging conversation.
- Fun and enjoy rewarding success with a good time.
Skills
- Consulting
- Operations leadership
- Operations
- Manufacturing
- Supply chain
- Complex programs
- Coaching
- Mentoring
- Team inspiration
- Organizational change management
- Project implementation
- Structured problem solving
- Data analysis
- Business development
- Client relationship management
Location
- On-site travel required
Work Type
- Full-time
Experience Level
- Director
- 7+ years
Salary/Compensations
- Competitive pay with a clear path to partner
Benefits
- 25 days paid vacation
- Comprehensive benefits package 100% covered by Isaac
- No working on weekends
About the Company
- An operational consultancy composed of engineers, innovators, and creators who simplify complexity, realize untapped potential, and uncover opportunities for companies across industries.
- Recognized as one of the top 10 Best Places to Work in Canada for the past 7 years, and number 1 in 2022.
- Fosters a culture of rewarding great work with great experiences, rapid career growth, and sharing business success.
- Offers a lot of responsibility early on in careers, challenges individuals beyond their comfort zone with support.
- Values work-life balance with a rule of no working on weekends.
- Offers meaningful work that makes a strong impact for clients.
- Provides opportunities for rapid learning and career growth with training and development programs.
- Features amazing people who genuinely love to spend time together.
- Organizes fun company-sponsored activities & trips.
- Named #1 Best Workplace in Canada by Great Place to Work® for companies with under 100 employees (2022).
- Instagram: @isaacoperations
Equal Opportunity
- An equal opportunity workplace that doesn’t discriminate in employment on the basis of any protected grounds, including age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status (including single status), gender identity, gender expression, sex (including pregnancy and breast feeding), and sexual orientation.
- Provides assistance or accommodation due to a disability upon request.
- Compensation package aligns with provincial pay transparency requirements, with final compensation set fairly and thoughtfully based on experience, expertise, and alignment with the role’s responsibilities.
- Top of the range reserved for individuals with exceptional depth in core competencies, a strong track record of impact, and the ability to operate with autonomy.