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About the Role

In this role, you will support the installation of robots and robotic systems by providing technical assistance for our wide-ranging customer base. This includes setup, troubleshooting, and repairing of robots and peripheral devices. You will manage installation, startup, and debugging of the system/unit, requiring travel to customer locations. You'll need to rely on your technical expertise to troubleshoot hardware, electrical, and software issues.

Responsibilities

Support the installation through buyoff, customer acceptance, and production support.
Provide timely reports including progress, issues, status updates, and on-site planning.
Provide prompt, professional, and courteous solutions to customer problems.
Track and report on issues and their resolution.
Provide cross-functional support to various departments, including project management, process engineering, and controls and software engineering.
Develop and conduct informal on-site system training.
Assist in the overall process improvement.
Robot installation issue analysis and resolution.
Assist in optimizing and programming various Bodyshop applications.
Provide executing team part numbers for FANUC deliverables that need to be ordered.
Be able to read electrical and mechanical prints.

Requirements

High School Diploma or GED Required.
2+ years of industry experience (i.e., automation, manufacturing, etc.).
Mechanical, electrical, pneumatic, and programming debug experience.
Experience with teardown and repair of cell automation equipment.
Must be able to lift 50 lbs.
Ability to perform intricate repairs on mechanical and electrical items.

Skills

Troubleshooting hardware, electrical, and software issues.
Reading electrical and mechanical prints.

Location

Austin, Texas area

Work Type

Full-time

Experience Level

2+ years of industry experience
6+ years of automation experience

Education Level

High School Diploma or GED
Associate's degree in Engineering, Robotics, Electrical Engineering or equivalent experience in automation

Salary/Compensations

$85,000 - $135,000 per year

Benefits

Information related to benefits offered by FANUC America can be found at the hyperlink attached here [https://www.fanucamerica.com/about-us/careers].

About the Company

At FANUC America, our commitment to People is at the heart of everything we do. We recognize and respect the unique contributions of every team member, and we believe in fostering an environment where careers can grow and thrive. Guided by our core values of Integrity, Dedication, and Excellence, we encourage you to explore new opportunities within our organization—whether that means expanding your skill set, stepping into a new challenge, or collaborating across departments.
Your experience and insights already make you a valued part of our team. If you're ready to take the next step, we invite you to apply for this position today.
Sponsorship will not be provided for this position.

Equal Opportunity

Equal Opportunity Employer, including disabled and veterans.