About the Role
Bushburg Properties is seeking a highly motivated and engaged General Manager to join their team. This role offers an exciting opportunity to work in a collaborative and supportive environment while being challenged.
Responsibilities
- Maintain property by investigating and resolving tenant complaints.
- Provide excellent customer service and maintain first-class resident relations.
- Act as the primary communication link between property/asset management teams.
- Perform hands-on management of a residential rental property, including communication with residents, attorneys, leasing team, and building staff.
- Enforce occupancy policies and procedures.
- Prepare and review management reports, including annual budgets, move-outs reports, monthly managerial reports, and incident reports.
- Interface with tenants, vendors, contractors, and the main office.
- Communicate building findings, operational status, and staffing needs to the main office.
- Collaborate with the leasing and accounting departments.
- Perform legal apartment inspections.
- Work with Resident Manager/Engineers on all work orders.
- Oversee budgets, collect rent, and maximize property profitability.
- Price out and gather bids for renovations from vendors and contractors.
- Supervise repairs and allocate resources to maintain building mechanics and operations.
- Respond to and manage emergency conditions and inquiries.
- Manage service contracts.
- Perform other job-related duties as assigned.
Requirements
- 7-10 years of property management experience in luxury, hi-rise rental (required).
- Working knowledge of city, state, and federal agencies, and rent stabilization.
- Experience with repairs, maintenance, and mechanicals.
- Ability to effectively communicate and interface with all levels of management, residents, and vendors.
- Ability to create and analyze budgets and quarterly management reports.
- Excellent project management and organizational skills.
- Ability to adapt to a fast-paced environment.
- Exceptional customer service skills.
- Strong attention to detail and follow-through.
- Strong leadership with a proactive approach to problem-solving and forward thinking (required).
Skills
- Rent Manager
- YARDI
- Microsoft Office
- Outlook
- Excel
- Avid
- Paycom
- Project Management
- Organizational Skills
- Customer Service
- Leadership
- Problem Solving
- Budget Analysis
Experience Level
- 7-10 years
Education Level
- Bachelor’s Degree, preferred
About the Company
- Bushburg Properties is looking to build the best teams possible with highly motivated and engaged employees.
