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About the Role

The Broadcast Office Receptionist serves as the first point of contact for broadcasters, production personnel, and tournament staff within the US Open Broadcast Center. This role provides administrative support, manages visitor check-ins, answers inquiries, and helps ensure the smooth day-to-day operation of the broadcast office during the tournament.

Responsibilities

• Greet and assist broadcasters, media personnel, vendors, and guests entering the Broadcast Office.
• Manage visitor check-in procedures and verify credentials as needed.
• Answer phones, respond to inquiries, and direct individuals to the appropriate departments or contacts.
• Coordinate deliveries, mail distribution, and office supplies.
• Scan credentials.
• Maintain reception area and office organization.
• Assist with scheduling, meeting coordination, and administrative tasks.
• Support broadcast operations staff with general office and logistical needs.
• Communicate professionally with internal departments and external partners.
• Maintain confidentiality of sensitive information and follow tournament policies and procedures.

Requirements

• High school diploma or equivalent required.
• Previous receptionist, administrative, customer service, or event operations experience preferred.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Proficiency with Microsoft Office and basic office equipment.
• Ability to multitask and remain professional in a fast-paced environment.
• Strong customer service orientation and problem-solving abilities.
• Availability to work flexible hours, including evenings, weekends, and holidays during the US Open.

Skills

• Communication skills
• Interpersonal skills
• Organizational skills
• Attention to detail
• Microsoft Office proficiency
• Basic office equipment proficiency
• Multitasking
• Professionalism
• Customer service orientation
• Problem-solving abilities

Location

• NYC

Work Type

• Onsite

Experience Level

• Preferred previous receptionist, administrative, customer service, or event operations experience

Education Level

• High school diploma or equivalent

Salary/Compensations

• $19.00 per hour

Benefits

• Daily Meal Allowance loaded onto credentials
• Exciting Work Environment

About the Company

• It takes the most talented people to put on the world’s greatest tennis event.
• The US Open Tennis Championships is one of the highest-attended annual sporting events in the world.
• Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe.
• Passionate fans from around the world come to NYC to be a part of the event that has redefined 'spectacular' and has become a worldwide pop-culture destination.
• With more than 1 Million on-site visitors, 224 million television viewers worldwide, close to 40 million online visits and more than 3 billion social media engagements in 2025, why not come and enjoy the thrill and excitement of working with our team?

Equal Opportunity

• USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.