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About the Role

This role is pivotal in establishing operational excellence for a new JLL contract, serving as a key liaison between the account team, vendors, and client stakeholders. You will build the foundation for contract compliance, quality assurance, and high-performing service delivery, manage dual financial systems, utilize the Corrigo CMMS platform, and provide data-driven insights to leadership and clients. This position offers significant professional development opportunities in facilities management and the chance to shape processes as the account grows.

Responsibilities

Raise and manage Purchase Orders (POs) in JLL and client finance systems.
Track expenditure against approved POs and ensure budget adherence.
Maintain accurate financial records and support month-end reconciliation.
Work with suppliers to manage Accounts Payable KPIs.
Administer contractor email license renewals.
Manage guest WiFi access and visitor access protocols.
Provide general administrative support to the account team.
Coordinate contractor and visitor access and onboarding.
Log and maintain accurate health and safety records.
Track and report near misses, good catches, incidents, and contractor hours.
Support site teams in maintaining compliant health and safety records.
Provide administrative support for work orders using the Corrigo platform.
Monitor work order progress and ensure timely completion.
Support the effective use of the CMMS platform.
Maintain data quality and integrity within the CMMS.
Generate regular reports on key performance measures and account metrics.
Become an account specialist with comprehensive knowledge of performance indicators.
Compile data to provide insights on account performance.
Support SLA monitoring and reporting requirements.
Monitor and analyze KPIs and service metrics, preparing comprehensive reports.
Act as a quality champion for the account, ensuring alignment with JLL's ISO 9001 standards.
Proactively support internal and external audits, coordinating preparation and documentation.
Maintain audit-ready records across all responsibility areas.
Support continuous improvement initiatives and corrective action processes.
Coordinate with the quality management team on audit schedules.
Comply with JLL global standards and procedures.
Coordinate cross-site activities and ensure process consistency.
Build relationships with site-based teams and stakeholders.
Report to the Account Director, providing operational updates and collaborating on account development.

Requirements

Experience in financial management across dual systems.
Operational understanding of the Corrigo CMMS platform.
Capability in data analysis and storytelling for actionable insights.
Experience in facilities management.
Experience with contract compliance.
Experience with quality assurance.
Experience with service delivery.
Experience with purchase order management.
Experience with budget adherence.
Experience with financial record maintenance.
Experience with month-end reconciliation.
Experience with Accounts Payable KPIs.
Experience with contractor onboarding.
Experience with health and safety record keeping.
Experience with CMMS platforms.
Experience with performance reporting.
Experience with SLA monitoring.
Experience with ISO 9001 quality management standards.
Experience with audit preparation and coordination.
Experience with continuous improvement initiatives.
Experience building cross-site relationships.

Skills

Financial Management
Purchase Order Management
Budget Tracking
Financial Record Keeping
Month-End Reconciliation
Accounts Payable
Supplier Relationship Management
Administrative Support
Contractor Management
Visitor Management
Health and Safety Administration
CMMS Management
Corrigo Platform
Work Order Management
Data Analysis
Data Storytelling
Performance Reporting
KPI Monitoring
SLA Reporting
Quality Assurance
Audit Support
Continuous Improvement
Cross-site Coordination
Stakeholder Relationship Building

Location

On-site – London, GBR

Work Type

On-site
Full-time

Experience Level

Mid-level

About the Company

JLL empowers people to shape a brighter way, combining world-class services, advisory, and technology in the real estate industry.
JLL is committed to hiring and developing talented individuals, fostering meaningful careers and a sense of belonging.
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.

Equal Opportunity

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com.
This email is only to request an accommodation.
Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.