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About the Role

The Sales Associate plays a vital role in promoting our core values by providing exceptional customer service and building lasting customer relationships with the goal of developing customers for life.

Responsibilities

• Display a “customer comes first” attitude, ensuring customer loyalty is built and maintained.
• Resolve customer issues effectively at store level in a timely and positive manner.
• Be a team player and contribute to the store's success.
• Perform POS transactions and merchandising tasks, including receiving shipments, replenishment, price markdowns, and fitting room upkeep.
• Stay current on product and service updates.
• Ensure the store is visually appealing by maintaining product presentation, replenishment, housekeeping, store maintenance, and visual displays.
• Adhere to all Loss Prevention policies and guidelines.

Requirements

• Retail experience, preferably in apparel.
• Demonstrated ability to develop relationships with customers.
• Experience with understanding retail operation concepts such as maintaining store standards, cash handling, and merchandise presentation.
• Self-starter with good judgment in all situations.
• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate, and friendly demeanor.
• Ability to understand customer needs.
• Ability to build buy-in for ideas, decisions, actions, products, or services.