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About the Role

As a Safety Officer, you will help maintain a safe and secure environment at a transitional housing shelter for men living with diagnosed mental illnesses. You will be a primary point of contact for residents, ensuring their safety and creating a welcoming atmosphere. This role requires vigilance, courtesy, and a commitment to resident well-being.

Responsibilities

• Patrolling the facility and outside grounds
• Ensuring residents and guests are properly signed in
• Escorting visitors to proper destinations
• Conducting safety inspections
• Maintaining accurate documentation
• Preparing incident reports when necessary

Requirements

• New York State security guard license
• FDNY F-02 must be obtained within 30 days of hire, if not already possessed
• High School Diploma or equivalent OR equivalent experience and skills
• One year security experience, preferably in homeless services
• Work experience in residential facilities
• Experience and capacity to work with people experiencing homelessness or other disadvantaged people
• Strong relationship and customer service skills
• Computer literacy with Microsoft applications
• Ability to provide night and weekend coverage as needed

Skills

• Bilingual (English/Spanish) preferred

Location

• Wards Island, Manhattan, NY

Work Type

• Full-time

Experience Level

• One year security experience

Education Level

• High School Diploma or equivalent

Salary/Compensations

• Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state, and local laws.

Benefits

• Health insurance (including Medical, Dental, and Vision) and Life Insurance provided by the Union
• 2 weeks of annual vacation accrue from Day 1
• 3 weeks of yearly vacation starting at the beginning of the 2nd full year
• 12 paid holidays
• 3 paid personal days
• 7 paid sick days (with unused sick days carrying forward)
• 401 (k) plan with company contributions
• Tuition Reimbursement
• Educational Achievement Award for employees completing educational & certification milestones
• Flexible Spending Account for health care and dependent care expenses
• Short-term and long-term disability
• Employee Referral Bonus

About the Company

• At HELP USA, we work to ensure that everyone has a place to call home.
• We’re one of the nation’s largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors.
• With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives.
• We hope that you will consider joining our team in the fight against homelessness.

Equal Opportunity

• EOE. A Drug-Free Workplace.