Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

We are looking for an experienced Branch Manager responsible for the overall leadership, financial performance, and operational excellence of a high volume Tier III branch. This position engages, develops, and supports team members to provide guidance and solutions to customers, building long-term relationships and achieving business results.

Responsibilities

• Lead, engage, develop and support team members to provide guidance and the right solutions to our customers.
• Ensure customer satisfaction targets are met.
• Ensure employee satisfaction targets are met.
• Ensure branch audits are satisfactory.
• Ensure efficient and effective branch operations while monitoring service quality standards.
• Develop high performing teams.
• Cultivate and strengthen relationships with key members and community partners.
• Achieve assigned sales measures as outlined in the sales performance reports.
• Manage noninterest income and noninterest expense budget.
• Perform effective coaching with all team members, tailored to individual needs.
• Foster a culture of core values and purpose.
• Engage in continuous self-development.
• Ensure the ongoing development of talent.
• Commit to helping employees reach their full potential.
• Support and ensure employee understanding of and engagement in corporate strategy, policies and processes.
• Monitor branch performance and implement corrective action to improve outcomes.
• Develop and support a culture of recognition within the unit and across the organization.

Requirements

• High School diploma or equivalent required.
• B.A. or B.S. or equivalent experience required.
• Minimum 6 years sales leadership success in financial or comparable industry required.
• Demonstrated effective leadership in high potential market areas.
• Strong financial services product knowledge.
• Proven ability to develop, engage and motivate team.
• Strong communications skills with the ability to communicate and relate with individuals at all levels.
• Demonstrated critical thinking skills.
• Proven ability to manage and prioritize multiple responsibilities.
• Strong commitment to the organization's purpose.
• Demonstrated ability to work effectively with individuals from diverse communities and cultures.
• Desire to serve and create economic opportunity in traditionally underserved communities.
• Strong cultural competency and desire to work in an organization that values diversity, equity, and inclusion.
• Experience with helping members achieve financial wellness.
• Proficient in PC applications.
• Must complete submission of application to the NMLS within the first week of employment and subsequently be successfully registered as a Mortgage Loan Originator through ESL.

Skills

• Conversational proficiency in a second language is preferred but not required.

Work Type

• 40 hours

Experience Level

• Minimum 6 years sales leadership success

Education Level

• High School diploma or equivalent
• B.A. or B.S. or equivalent experience

Salary/Compensations

• Starting Pay: $114,000
• Salary Range: $87,767 - $127,228

Benefits

• Wellness program
• Family assistance plan
• 401k with match
• Paid volunteer time
• Learning & Development training

About the Company

• ESL offers a competitive benefits package which focuses on providing a work life balance for all employees.
• We’re committed to diversity, equity, and inclusion.
• We believe we are a stronger, more successful organization because of this commitment.
• We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings.
• We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.

Equal Opportunity

• We’re committed to diversity, equity, and inclusion.
• We believe we are a stronger, more successful organization because of this commitment.
• We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings.
• We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.