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About the Role

As a Visual Merchandiser, you will execute visual and commercial standards to create an inspiring and consistent customer experience. You will also coach the store team on visual presentation and trend awareness.

Responsibilities

• Contribute to the total OMNI customer experience by ensuring visual and commercial curation according to guidelines.
• Represent yourself and the H&M Brand positively during customer interactions.
• Organize and plan workload according to store activation plan and adapt based on business needs.
• Launch and maintain global campaigns and sale activities on time according to H&M Brand Standards.
• Ensure good garment care, stock levels, and provide input on allocation.
• Perform sales report (KPIs) follow-up and identify visual & commercial opportunities.
• Create actions to increase customer satisfaction to reach sales targets and store goals.
• Follow all procedures, best practices for OMNI services, operational routines, and legal requirements.
• Keep up-to-date with fashion scene, trends, styles, products, brands, and competitors.
• Plan time for fashion & trend awareness to understand styling techniques and product presentation.
• Share, inspire, and educate store teams on seasonal changes, fashion trends, and visual information.
• Coach and develop the Store team's visual and commercial skills.
• Support and develop daily routines and best practices for the Store team.
• Develop and coach talents and provide onboarding training to new colleagues.
• Organize, provide, and carry out visual & commercial upskilling for yourself and colleagues.
• Complete Visual Competencies & Commercial 4 All trainings.
• Support Sales Market and Area teams with expansion needs.
• Execute the visual & commercial curation & styling for the store based on commercial calendar, allocation, and trends.
• Carry out sample picking best practice routines.
• Secure window & styling execution according to visual & commercial guidelines.
• Provide good customer flow by maintaining commercial layout and fixtures.
• Secure a strong balance and maintenance of price signs in windows and throughout the store.
• Ensure all lighting is working correctly to highlight products and displays.
• Maintain and care for all display forms and interior material with sustainability in mind.
• Ensure store navigation is maintained and kept up to date according to latest guidelines.
• Ensure the store has enough quantities of sale and other activity including POS material.
• Keep sales floor and back of house clean, organized, and safe.

Requirements

• Be curious and creative; always looking for inspiration.
• Be proactive, solution focused, and flexible.
• Have effective communication skills to achieve results cross functionally.
• Have fashion interests and leadership skills.
• Apply visual and commercial experience working in a dynamic environment.
• Be solution focused to improve product presentation and commercial execution in store.
• Have good knowledge of visual, commercial, and operational best practices, routines, and tools.
• Know how to manage, follow-up and act on selling equation and weekly sales reports.

Skills

• Visual Merchandising
• Commercial Excellence
• Styling
• Trend Awareness
• Competitor Awareness
• Customer Experience
• Sales Reporting
• Communication
• Leadership
• Fashion Trends

Location

• Store

Work Type

• Hourly

Experience Level

• Not specified

Education Level

• Not specified

Salary/Compensations

• $17-$23 hourly

Benefits

• 25% Staff Discount
• Medical, Pharmacy Vision and Dental Coverage
• Employee Assistance Program
• Vacation, Wellness, Holiday and Parental Pay
• 401K
• Commuter Benefits
• Health and Dependent Care FSA
• Additional Voluntary Benefits
• H&M Incentive Program – HIP

About the Company

• H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials.
• Our business idea is fashion & quality at the best price in a sustainable way.

Equal Opportunity

• We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability.
• We are committed to providing reasonable accommodations for applicants with disabilities.
• At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation.
• Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world.
• Hence all diversity dimensions are taken into consideration in our recruitment process.
• We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.