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About the Role

This position is primarily responsible for ensuring that the agency services meet the established standards of quality, exceeding governing regulations in the provision of behavioral health services to participants with substance abuse/co-occurring disorders. This position reports to the IT Manager.

Responsibilities

• Ensuring data is accurate, complete, consistent, reliable, and accessible.
• Performing data audits, developing data quality standards, identifying anomalies, and correcting errors.
• Maintaining oversight of data throughout the data lifecycle.
• Collecting program demographics and providing updated data reports as required.
• Interpreting and implementing quality assurance standards.
• Evaluating the adequacy of quality assurance standards.
• Devising sampling procedures and directions for recording and reporting quality data.
• Reviewing the implementation and efficiency of quality and inspection systems.
• Documenting internal audits and other quality assurance activities and reporting them to directors and CEO.
• Investigating and aggregating participant satisfaction and telepractice quality assurance surveys and reporting observed trends.
• Analyzing data to identify areas for improvement in the quality system and identifying improvement strategies.
• Training clinical staff on required data collection tools and assuring data repository systems are accurate.
• Collaborating with ECR, internal IT, and billing staff to ensure system compliance with data requirements.
• Collaborating with the Compliance Officer and serving as a member of the Compliance Committee.
• Developing, recommending, and monitoring corrective and preventive actions.
• Preparing reports to communicate the outcomes of quality activities.
• Presenting data findings in inter-agency and internal meetings.
• Identifying training needs and organizing training interventions to meet quality standards.
• Complying with 42 CFR confidentiality and HIPAA privacy and confidentiality/security regulations.

Requirements

• Must successfully complete a criminal background check.
• Must obtain clearance from the Office of Children and Family Services.
• Must be drug-free.

Skills

• Data driven with focus on analytics.
• Quality inspection, auditing and testing experience.
• Knowledge of tools, concepts, and methodologies of QA and outcome-driven data analysis.
• Experience with implementation of corrective actions programs.
• Industry specific experience and knowledge of relevant regulatory requirements.
• Strong computer skills including Microsoft Office, QA applications, EHR systems and databases.

Location

• Onsite

Work Type

• Full-time

Experience Level

• 3-4 years experience
• 1-2 years experience

Education Level

• Bachelor’s degree in Community Health or social service areas
• Masters degree preferred

Benefits

• 15 Vacation days Annually
• 12 Sick Days
• Floating Holiday 1 annually
• 401K retirement plan with 3% match after 90 days of employment
• Medical Benefits after 30 days of employment with Cigna
• Dental/Vision eligible after 90 days of employment
• Access to Gym/Weight Room
• Access to Boxing Ring
• Short Term Disability
• Life, Accidental Insurance available through Aflac
• Transit Chek for commuting expenses
• Legal Shield for legal services
• Public Service Loan Forgiveness (PSLF)

About the Company

• Elmcor Youth & Adult Activities is a dedicated team committed to empowering individuals and families.
• This is an opportunity to use your skills, compassion, and expertise to create lasting change.
• Looking for a role where your work truly matters.
• Take the next step in a career with purpose.