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Responsibilities
- Provides outstanding service to all patients, visitors, and internal and external customers.
- Ensures accurate demographic and insurance information is received and verified for timely billing and proper reimbursement.
- Collects co-payments, deductibles, and self-pay deposits at the time of service.
- Provides uninsured/underinsured patients with Thompson Health’s Sliding Fee Application.
- Follows all Federal and State regulations associated with the registration process.
Requirements
- Demonstrates knowledge of customer service.
- Possesses secretarial experience with strong organizational skills.
- Computer knowledge and skills, including McKesson and Microsoft Office products, are preferred.
- Excellent history of public/patient relations and strong communication skills are required.
- 2-3 years of previous secretary/clerical medical office experience desired.
Skills
- Customer service
- Organizational skills
- Computer knowledge
- Microsoft Office products
- Communication skills
Work Type
- Full time
Experience Level
- 2-3 years
Education Level
- High school Diploma or GED
- Associate's Degree preferred
- Medical terminology is desired
Salary/Compensations
- $18.66 - $22.00 per hour
About the Company
- Thompson Health
Equal Opportunity
- EOE encouraging individuals with disabilities and veterans to apply.