Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
Your role is key to the overall guest experience. Your proactive, responsive, and caring nature will make a difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility, this role is perfect for you.
Responsibilities
- Maintains a calm demeanor during periods of high volume or unusual events.
- Make decisions and solve problems in the interest of 100% guest satisfaction.
- Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems.
- Maintains a clean and organized workspace.
- Maintains regular and punctual attendance.
- Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication.
Requirements
- High sense of responsibility
Skills
- Customer service
- Communication
Work Type
- Full Time
Salary/Compensations
- $7.25 per hour
Benefits
- Competitive wages
- Medical/dental/vision plans
- Life insurance
- Short-term/long-term disability options
- 401K options
- Tuition assistance
- Discounted room rates at Concord managed hotels
- Training & development
- Career advancement opportunities
About the Company
- Concord Hospitality invests in its associates by providing training and development at all levels.
- Our “Associate First” culture supports and inspires personal development both within the workplace and beyond.
- We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist.
- Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN!
Equal Opportunity
- We support diversity and inclusion through our mission to be a “Great Place to Work for All."