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About the Role

The Medical Health Associates of WNY (MHA) is seeking Licensed Practical Nurses (LPNs) to provide high-quality care to pediatric, adolescent, and young adult patients in an office setting, helping them pursue a healthy future.

Responsibilities

• Demonstrate customer satisfaction through positive interactions with patients, parents, providers, colleagues, and other members of the patient care team.
• Provide and assist with direct patient care including exam/procedure prep, screenings, initial assessments, patient exams, and clinical procedures.
• Administer and document medications, immunizations, and obtain specimens as ordered by providers.
• Assist providers with clinical procedures and conduct catheterizations.
• Administer nebulizer treatments and obtain respiratory rate, pulse ox, pulmonary functions, and peak flow meter.
• Respond promptly and professionally to emergency situations.
• Assist with stocking supplies and cleaning/preparing rooms and equipment.
• Schedule visits that are timely, appropriate, and sensitive to patient needs.
• Gather patient information by telephone and prepare/review patient records.
• Communicate with parents/patients regarding visit questions, follow-up instructions, or scheduling.
• Provide health education information and health teaching to parents/patients.
• Accurately communicate necessary information to pharmacies, including prescription requests or prior authorizations.
• Participate in quality assurance/quality improvement programs and activities.
• Attend and participate in required in-service and mandatory meetings.
• Support change and new programs to improve patient care and staff morale.
• Coordinate care with disease management.
• Perform, record, and report laboratory tests while maintaining universal precautions and infection control precautions.
• Protect the privacy and security of confidential and sensitive patient information.
• Assist with training and serve as a resource for other staff.
• Perform any other tasks as assigned by the nurse manager or a provider.

Requirements

• Enjoy working with infants, children, teens, and young adults.
• Customer service skills, interpersonal skills, and team player mentality.
• Display empathy, compassion, patience, sensitivity, and understanding.
• Strong communication skills.
• Organizational skills, time management skills, and attention to detail.
• Ability to work well under pressure and remain calm.
• Flexibility and Adaptability.
• Critical thinking and creative problem-solving skills.
• Demonstrate good judgment and decision-making skills.
• Display initiative, motivation, and a willingness to learn.
• Maintain patient confidentiality and uphold professional ethics.
• Basic care techniques; knowledge in measuring/administering medication.
• Integrity, Making a Difference, Positivity, Adaptability, Compassion, and Teamwork.
• Basic computer literacy.
• Proficiency with medical record technology.

Skills

• Customer service
• Interpersonal skills
• Team player
• Communication
• Organizational skills
• Time management
• Attention to detail
• Working under pressure
• Calmness
• Flexibility
• Adaptability
• Critical thinking
• Problem-solving
• Judgment
• Decision-making
• Initiative
• Motivation
• Willingness to learn
• Patient confidentiality
• Professional ethics
• Basic care techniques
• Medication administration
• Basic computer literacy
• Medical record technology
• MEDENT experience/knowledge

Location

• On-site

Work Type

• On-site

Experience Level

• One year experience preferred in pediatric, clinical, or office nursing.

Education Level

• Graduate of an approved program for Licensed Practical Nurse.
• Current NYS Licensure and registration required.
• Current CPR Certification.

Salary/Compensations

• $24.00 - $29.00 per hour

About the Company

• The Medical Health Associates of WNY (MHA) is the largest pediatric group practice in Western New York.