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About the Role

The Administrative Assistant will provide a range of services for the coordination and operation of the administrative, financial, and bookkeeping functions of The Path Home – Pine Villa program. This role involves general clerical duties, managing program petty cash and client trust funds, and processing payroll, ensuring adherence to LOFT Community Services policies and procedures.

Responsibilities

• Serve as the first point of contact by answering phones, directing calls, and greeting visitors.
• Provide general administrative support, including preparing documents, managing correspondence, scheduling, and maintaining organized filing systems.
• Handle incoming mail and ensure office supplies and equipment are well maintained.
• Support basic bookkeeping tasks such as petty cash handling, invoice processing, and banking coordination.
• Maintain accurate financial and program records in a timely manner.
• Assist clients with day-to-day inquiries, provide general support, and help coordinate activities.
• Respond to urgent situations, follow safety procedures, and support emergency protocols.
• Perform additional administrative and financial duties as assigned.

Requirements

• Completion of a degree/diploma certificate or equivalent experience.
• Previous experience in senior administrative support, including bookkeeping, payroll, and office procedures.
• Knowledge of work of a social services organization.
• Strong verbal and written communication skills with sound judgment.
• Ability to handle confidential information with discretion and professionalism.
• Compassionate approach when working with seniors and individuals with complex needs.
• Proficient in Microsoft Office365 (Word, Excel) and general office technology, with strong attention to detail and accuracy.
• Solid financial and accounting skills.
• Effective team player with strong interpersonal abilities.
• Excellent organizational skills with the ability to meet deadlines and adapt to changing priorities.
• Availability Tuesday through Friday from 4:00 p.m. to 8:00 p.m., and Saturdays from 8:00 a.m. to 8:00 p.m.
• A satisfactory vulnerable sector check (VSC) is required.

Skills

• Bookkeeping
• Payroll
• Office procedures
• Microsoft Office365 (Word, Excel)
• General office technology
• Financial skills
• Accounting skills
• Interpersonal abilities
• Organizational skills

Location

• Toronto, ON

Work Type

• Onsite
• Full-time

Experience Level

• Senior administrative support experience

Education Level

• Degree/diploma certificate or equivalent experience

Salary/Compensations

• $52,022 - $61,821 Annually Prorated

Benefits

• Medical
• Dental
• Vision
• Life insurance
• Long-term disability
• Defined Benefits Pensions Plan
• 24/7 Employee Assistance Program
• E-learning program
• Starting vacation time above minimum standard
• Additional paid personal and paid sick days
• Professional development budget
• Corporate Gym membership rate with GoodLife Fitness
• Access to Perkopolis
• Access to unlimited DEI trainings
• Tuition reimbursement program
• Maternity-leave and Parental leave top up program

About the Company

• LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness.
• Serving 19,534 annually and providing 1,839 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind.
• LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.
• The Path Home – Pine Villa is a short- term transitional housing program for hospital patients who no longer require acute care but still require care and support in preparation for a long-term living arrangement.
• Pine Villa specializes in supporting older adults (55+) with complex physical health challenges, mental health challenges, addiction or cognitive impairment.
• The Path Home – PIne Villa, provides client centered and goal-oriented support services that enable clients to continue their recovery in the community as they wait for permanent housing.

Equal Opportunity

• LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve.
• LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.
• Requested accommodation will be provided in all parts of the application and hiring process by contacting hrteam@loftcs.org or (416) 979-1994.