About the Role
This role provides leadership for the technology infrastructure and systems of the six entities that comprise the Masons of California. Responsible for ensuring that all infrastructure systems operate in a secure, reliable, and efficient ecosystem and for recommending strategy where technology impacts efficiency, risk, and service delivery. The role owns and defines the technology strategy and project management for infrastructure, cybersecurity, communications platforms, and systems architecture. This role supports approximately 500 employees, 450 senior living residents across our campuses, and 150 remote volunteers, ensuring that technology remains stable, user-centered, cost-effective, and strategically aligned with organizational needs.
Responsibilities
- Oversee the design, operation, maintenance, and continuous improvement of the enterprise technology environment, ensuring security, reliability, and optimal performance.
- Manage a technology budget of approximately $2.3 million, including $1.4M labor and $900K non-labor, with responsibility for forecasting, cost control, prioritization, and resource allocation.
- Ensure resilient and well-performing networks, servers, backup systems, email platforms, internet connectivity, cloud services, and telephone systems.
- Establish and maintain policies, standards, and best practices for system security, uptime, data protection, disaster recovery, and business continuity.
- Develop and implement an organization-wide technology asset replacement strategy.
- Build and maintain strong relationships with technology vendors, managed service providers, and partners.
- Lead vendor sourcing activities, including evaluation, selection, onboarding, and ongoing performance management.
- Oversee contract negotiations, renewals, and compliance monitoring.
- Manage security vendors and ensure robust cybersecurity posture across all systems.
- Lead and support a technology team consisting of one network engineer, two technology supervisors, and four technicians.
- Provide coaching, performance management, and professional development opportunities to build a high-functioning, service-oriented team.
- Ensure effective staffing, role clarity, workload management, and escalation processes.
- Serve as the enterprise-level thinker who looks across all business systems and software platforms to identify efficiencies, alignment opportunities, integration possibilities, and risks.
- Evaluate how technologies, applications and software platforms used by different business owners can interface more effectively, reduce redundancy, and improve data flow and user experience.
- Partner with leaders across departments to understand their technology strategies and ensure they align with the broader enterprise vision and architecture.
- Serve as the enterprise leader for cybersecurity strategy, risk assessment, and protective measures.
- Synthesize cybersecurity reports, threat intelligence, and vulnerability findings into actionable plans for the IT team.
- Direct the prioritization and implementation of controls, patches, system hardening, and remediation activities.
- Ensure strong incident response, disaster recovery planning, and business continuity.
- Oversee performance of cybersecurity vendors and align them to enterprise risk priorities.
- Ensure technology operations supports applicable regulatory requirements such as HIPPA, Title 22, etc.
- Act as project leader for new system implementations and major system upgrades, establishing and executing a disciplined, repeatable implementation methodology.
- Lead requirements gathering and needs specification.
- Facilitate vendor evaluations and selection processes.
- Guide cross-functional business teams through planning, configuration, testing, communication, and training.
- Oversee deployment, go-live, stabilization, and transition to long-term operational ownership.
- Ensure each implementation supports enterprise-wide cohesion, reduces redundancies, and enhances overall system performance.
Requirements
- Demonstrated experience managing enterprise technology infrastructure and cross-functional systems.
- Proven success leading technology teams and managing technical staff at multiple skill levels.
- Strong vendor management, contract negotiation, and relationship-building abilities.
- Exceptional critical thinking skills with the ability to assess technology environments holistically.
- Experience leading complex technology implementations or upgrades.
- Strong communication and collaboration skills; able to work with leaders across diverse operational areas.
- Understanding of cybersecurity principles, risk management, and best practices for safeguarding systems.
Location
- Union City, California
Work Type
- Onsite
Salary/Compensations
- $200,000 to $230,000/year
Benefits
- Excellent health, wage replacement, and other benefits for you and your family's well-being
- A generous contribution to a 401K plan whether or not you participate, and an additional contribution from the company when you participate in the plan
- Investment in your growth through tuition reimbursement - $1,500 per year
About the Company
- At the Masons of California and its related entities, you will have the opportunity to combine your passion for helping people and high ethical standards with opportunities to advance your career.
