Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Assistant Manager will oversee a wide variety of areas within Planet Fitness, focusing on managing front desk personnel, assisting the General Manager, and ensuring effective day-to-day front-of-house operations. The role requires multitasking in a fast-paced environment, meeting deadlines, delegating effectively, communicating clearly, and providing superior customer service.

Responsibilities

• Understand and drive club metrics in alignment with business performance.
• Develop thorough knowledge of club services, programs, and products, and maintain current knowledge of key competitors.
• Assist in the interviewing and recruitment process by completing initial phone interviews of front desk and fitness instructors.
• Monitor inventory and review daily/weekly/monthly sales numbers with GM to identify opportunities and modify execution as needed.
• Communicate and uphold company standards, leading by example for delivering the organization's mission, vision, and values.
• Manage a clean, friendly, and well-maintained club.
• Ensure team members consistently execute basics in punctuality, dress code compliance, friendliness, and cleanliness.
• Develop and maintain cleaning duties for front desk employees and oversee over-night employees.
• Coordinate disciplinary actions and terminations with General Manager, Regional Manager, and Human Resources.
• Cover shifts for employees during call-outs or vacancies, or assist the Club Manager with shift coverage.
• Oversee club audits to ensure all areas are clean, neat, organized, and in "like new" condition.
• Mentor Front End employees to promote career growth through training, development, and performance assessment.
• Perform other duties as assigned by the Club Manager.

Requirements

• Ability to manage multiple responsibilities.
• Solid work ethic with strong decision-making skills.
• Self-starter who takes initiative with minimal direction and supervision.
• Comfortable working a flexible rotating schedule.
• Basic computer, math, and communication skills required.
• Superior customer service skills, preferably in the fitness industry.
• Solid supervisory, diplomacy, and listening skills.
• Hard working, enthusiastic, and energetic.
• Strong problem resolution skills.
• Ability to talk and hear, sit, stand, and use hands and fingers to handle or feel.
• Required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
• Must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.
• A High School Diploma Or Equivalent required (Associates degree preferred).
• 6 months Supervisor or Manager experience in a restaurant or retail environment in a high volume atmosphere (1 year Supervisor or Manager experience preferred).
• Familiarity with Microsoft Office applications (Microsoft Word, Microsoft Excel).
• Bi-lingual preferred.
• Discuss your availability with the Hiring Manager and/or notate it on your application.
• Weekday and/or Weekend Hours based on club needs.
• Open or flexible availability is a plus.

Skills

• Basic computer proficiency (Microsoft Suite)
• Ability to manage multiple responsibilities
• Solid work ethic
• Strong decision-making skills
• Self-starter
• Initiative
• Basic computer skills
• Basic math skills
• Communication skills
• Superior customer service skills
• Solid supervisory skills
• Diplomacy
• Listening skills
• Problem resolution skills
• Microsoft Office applications (Microsoft Word, Microsoft Excel)

Location

• Canandaigua, NY 14424

Work Type

• Full Time
• Evenings
• Weekends

Experience Level

• 6 months Supervisor or Manager experience in a restaurant or retail environment in a high volume atmosphere
• 1 year Supervisor or Manager experience preferred

Education Level

• 2 Year Degree
• High School Diploma Or Equivalent
• Associates degree preferred

Salary/Compensations

• $19.05 - $19.05 Hourly

Benefits

• Competitive Salary & 401K plan
• Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and Illness (Applicable for Full Time Positions)
• Paid Time Off benefits (Applicable for Full Time Positions)
• Free Black Card membership and fun exercise incentives

About the Company

• Planet Fitness, a private equity backed fitness retailer.

Equal Opportunity

• Planet Fitness is an Equal Opportunity Employer.