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About the Role

RBC Capital Markets is seeking an experienced Associate Director for the Change the Bank (CTB) group within Transaction Services. This role will focus on initiatives across Clearing, Settlement, & Middle Office within Capital Markets broker dealer pillars, driving improvements through business process enhancements, technology upgrades, risk reduction, and cost savings. The incumbent will define project parameters, success criteria, solutions, and timelines using best practices in process analysis, requirements documentation, project planning, testing, and stakeholder communication.

Responsibilities

Participate in projects of various sizes and provide business analysis expertise to enable successful execution.
Research, formulate, propose and implement strategic solutions with a focus on identifying process improvement/reengineering opportunities.
Ensure the effective execution of analysis by team to deliver productivity/improvements positively impacting the bottom line and client satisfaction.
Liaise with Operations, Technology, Business and other key teams to define and review requirements.
Provide Capital Markets Operations subject matter expertise as available.
Document UAT (User Acceptance Testing) strategies, including creation of test cases where required.
Work efficiently with a view to high-quality work product and quick-to-market solutions.
Support system testing and creation of user documentation.
Build strong, long-term relationships throughout the RBC organisation.
Constantly seek to improve own capacity, skills and expertise.
Provide concise and effective updates to CTB Leadership, as well as to the Project Manager where applicable.

Requirements

In depth experience as a Business Analyst within capital markets domain.
Proven business analysis experience with medium to larger Agile projects integrated with downstream and upstream applications and processes.
Strong deliverable experience, including all relevant PMP/SDLC artifacts preparation & delivery.
Good working knowledge of Capital Markets operational functions and processes.
Detailed understanding of the fundamentals of Capital Markets trading and the transaction lifecycle.
Detailed understanding of RBC Capital Markets organisational structure (front office sales and trading, middle office, product control, Operations, regulatory/compliance, etc.).
Familiarity with regional differences in operational processing within RBC Capital Markets.
Self-motivated, able to work independently and within a team.
Ability to prioritise, plan and execute work to meet tight deadlines.
Strong analytical skills - Ability to identify issues and suggest solutions.
Detail oriented.
Capable of building strong relationships with clients and stakeholders across the enterprise.
Possesses excellent communication skills; demonstrates strong critical thinking abilities with a proactive approach to inquiry, ensuring the ability to pose insightful questions.
Familiarity with Agile and Waterfall methodologies (Jira, Confluence, etc.).
Strong Knowledge of supporting systems within Middle and Back Office Operations (TOMS, Murex, Apex, RIMMS, RATS, ICI, SWIFT).
Experience and knowledge of Real-time Stock Record.
Skillful in Microsoft Office Suite (Outlook, Excel, Access, PowerPoint, Word, Visio, etc.).
Proficiency in VBA (Visual Basic for Applications).

Skills

Adaptability
Crisis Management
Decision Making
Delegating Tasks
Group Problem Solving
Interpersonal Relationship Management
Long Term Planning
Operational Delivery
Process Improvements
Time Management

Location

100 Bishopsgate, London, United Kingdom

Work Type

Full time
Hybrid

Experience Level

Associate Director

Education Level

Bachelor’s degree or equivalent relevant experience in Finance, Engineering, Science or Math.

Benefits

Bonuses
Flexible benefits
Competitive compensation

About the Company

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC.
We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.
RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Equal Opportunity

We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.