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About the Role

We are seeking an Account Manager to join our Outer London South team. This hybrid role involves cultivating relationships with top restaurant partners and using data insights to maximize their online sales and growth.

Responsibilities

• Maintain and expand commercial relationships with top outer South London restaurant partners through regular face-to-face and remote consultation.
• Analyze operational data and industry trends to advise partners on driving higher order volumes and accelerating growth.
• Lead commercial discussions to successfully negotiate and renew high-value partner contracts and terms.
• Partner with internal restaurant and rider operations teams to streamline regional delivery performance and resolve operational bottlenecks.
• Serve as the strategic face of Deliveroo within your assigned territory, travelling across areas such as West London (Brentford, Kingston, Twickenham, Raynes Park) or the South East (Croydon, Elmers End, Beckenham) to unlock market opportunities.

Requirements

• Significant experience managing accounts or cultivating impactful business-to-business relationships.
• Strong financial awareness with the ability to interpret data sets to identify growth trends and influence partner decisions.
• Excellent communication and relationship-building skills, with a track record of handling partner negotiations confidently.
• A self-motivated mindset with the ability to work independently, organise your time effectively, and thrive whilst being out on the road meeting partners.
• A results-oriented approach with a proven ability to achieve growth targets and deliver measurable business outcomes.

Skills

• Multilingual capabilities (Arabic, Spanish, Portuguese, Swahili, Mandarin, Cantonese, Urdu, Korean, Vietnamese, Thai, Japanese, or Bahasa/Malay)
• Prior experience working within a dynamic, high-growth technology or commercial company.

Location

• Outer London South

Work Type

• Hybrid

Experience Level

• Proven relationship management
• Commercial and data acumen
• Strategic communication
• Autonomy and adaptability
• Target-driven focus

Benefits

• Make a visible impact every day
• Learn fast in an entrepreneurial environment
• Build a career, not just a role
• Deliver together in an inclusive culture

About the Company

• Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do.
• Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide.
• Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition.
• Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt.
• Together, we’re unlocking new possibilities as one global team.

Equal Opportunity

• At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do.
• We’re committed to fostering an environment where everyone can do their best work and feel they belong.
• We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
• If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application.
• We’ll share details on how to request support so we can ensure you have a fair and equitable experience.